Job Description
Business is booming at JEGS! We are the leader in the after-market distribution of high-performance automotive parts and accessories, and we are searching for a person who is passionate about cars and high performance to assist with customers at our retail location in Columbus, OH and our Will Call Dept. In Delaware, OH. At JEGS Automotive, we have been delivering high-performance auto parts to customers worldwide for over 65 years. Our products help our customers get where they want to go and give their cars the performance they need to win on the track! Your career is no different. You have goals, you know where you want to go, and a career with JEGS can get you there!
We are currently searching for a Retail High-Performance Part Sales Associate to join Team JEGS at our 11th Ave location in Columbus, OH and at our Will Call Dept. in Delaware, OH
Job Duties and Responsibilities
A successful Retail Sales Associate performs the job duties below as well as other duties as assigned
Greets customers and answers inbound calls from customers
Listen with understanding to customer needs and be able to clearly communicate technical knowledge to produce sales
Troubleshoot car parts and problems with customers
Take orders from customers and input their automotive parts order into the system
Cashing out our retail customers using our computerized checkout process and package their orders
Shelf and display maintenance and straightening throughout the day
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
Opening duties as needed to prepare the store and end-of-day closing duties as needed to prepare the store for the next day
Keep merchandise return ratio at an acceptable level
Restock merchandise
Work directly with vendors to quote custom/new parts for customers
Upsell/remind customers of additional tools needed to install parts
Meet or exceed all performance metrics
Other duties as assigned
Skills - Experience and Requirements
A successful Retail Sales Associate will have the following:
Previous customer service, retail or call center experience
High-performance automotive parts knowledge is required
Professional demeanor
Strong verbal communication skills
Basic PC skills
Solid math skills
Passionate desire to help customers
Friendly, approachable demeanor
Strong work ethic
Strong customer focus mindset, moderate proficiencies in consulting/advising customers, answering inquiries and providing informative information/resolutions and managing difficult situations with customers
Must pass automotive knowledge assessment prior to hire
Experience in a sales environment a plus.
ASE Certification a plus
Ability to stand for long periods of time (100%)
Must be able to lift up 50 pounds
Shifts
Varies, but must be available to work within the following windows/time frames Full-Time
9am - 7pm
Weekend availability required
We offer a comprehensive benefits package, which includes medical/dental/vision/Rx insurance, company-paid life insurance, a casual dress environment, 401K and profit-sharing retirement plan, and an associate product discount. This is a great opportunity to demonstrate your skills and grow with a premier company. To learn more about our company, please visit
Full-time