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Operations Assistant

Company:
Snaphunt Pte Ltd
Location:
Dominica
Posted:
April 03, 2025
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Description:

-Join a well known brand within Transport & Logistics

-Excellent career development opportunities

-Great work environment

Our client aims to redefine remote staffing through a unique matchmaking approach. Bridging global talent with American companies, our client manage team synergy, attendance, payments, and foster lasting business-staff relationships.

The Job

What You’ll Do:

Be the first point of contact for customers—respond to emails, answer calls, and follow up professionally.

Keep deals moving—track proposals, send reminders, and ensure no opportunity slips through the cracks.

Handle day-to-day operational requests, from checking on deliveries to resolving logistical challenges.

Manage and prioritize emails, flagging important messages and responding when needed.

Follow up with customers to ensure satisfaction and maintain strong relationships.

Keep sales data organized in Excel, tracking leads, sales progress, and customer interactions.

Solve problems independently—handle issues quickly and efficiently without constant direction.

Work closely with the sales executive to take on key tasks that support sales growth.

Ideal Candidate

What You Bring:

Strong written and spoken English—clear, professional communication is key.

Highly organized with the ability to manage multiple tasks without missing details.

Tech-savvy—comfortable using CRM tools, email platforms, and Excel spreadsheets.

Quick thinker with strong problem-solving skills—able to handle challenges on the spot.

Self-starter who takes initiative and doesn’t wait for instructions.

Curious and eager to learn, always looking for ways to improve processes.

Able to stay calm under pressure and find solutions in high-stress situations.

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