Senior Quality Assurance Manager

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The Project:

The opportunity to join a best-in-class PMO delivering an incredibly important water irrigation & infrastructure project in Peru with international significance, including several dams and over 100km of tunnels, canals, aqueducts, regulating basins and pipelines.

Manages and leads the implementation and delivery of a range of PMO and project controls to support commissions. Leads and guides team members within the PMO and planning centre of excellence and assigned Hub as required

Our values shape the way we consult and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well

Client focus - Deliver on our promise

Integrity - Always do the right thing

Create opportunity - For our people to excel

Management of the implementation of a quality management system and its effectiveness in meeting business, statutory, legal, and contractual requirements.

Engages with business stakeholders to manage compliance to requirements, supporting a resilient business that manages risks effectively. The role is a key enabler to change and business improvement.

You'll be responsible for:

Delivers delegated elements of an annual business plan to time and budget.

Manages and facilitates external certification audits.

Provides expertise and guidance in supporting achievement of new certifications where appropriate.

Responsible for organising and facilitating internal audits in the audit programme.

Accountable for leading audits and producing audit reports.

Utilises comprehensive expertise and investigates and interprets root cause analysis of instances of non-conformance, including recommending corrective measures and long-term preventative measures.

Coordinates reviewing of management system content for appropriateness, improvement, and implementation.

Contributes to the identification of new systems and processes to drive efficiency, recommending improvements and innovations.

Ensures information for quality reports is available, accurate and delivered within agreed timescales.

Accountable for the production of communication articles, plans and communication collateral.

Coordinates activities reported in management reviews, collating, analysing, and presenting data and key metrics, analyses trends and provides recommendations and guidance.

Provides recommendations for action to mitigate risk and improve management system effectiveness.

Provides specialised expertise and knowledge to support on business development activities.

Accountable for the development and delivery of training.

Manages and monitors performance of a supply chain, including support to suppliers as appropriate through training, guidance, and audits of their QMS capabilities.

Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You’ll need to have:

Effective knowledge and application of quality management systems.

Knowledge of ISO9001 standard and certification

Strong analytical and reporting skills.

Good knowledge of management principles and operational controls through the delivery lifecycle.

Experience in development and implementation of tools and techniques in an operational environment.

High level of knowledge and understanding of current industry standards and regulations.

Working knowledge of the construction, consultancy and facilities management industries

Good working knowledge of Microsoft Office 365 suite and data analysis tools.

Excellent written skills.

Excellent communication skills and customer focus.

Ability to work to tight deadlines alone and as part of a team.

Building and maintaining positive relationships across a business and with all levels of management.

Strong organisational skills

Strong analytics skills

Report writing skills.

Manages and influences a range of key/senior internal and external stakeholders.

Manages others effectively.

Ability to influence and persuade senior management towards a desired course of action.

Continuous improvement perspective.

Resilience.

Effective chairing of meetings.

Develops and maintains a series of internal and external professional relationships.

Educated to degree level (or equivalent).Formal auditor training course within relevant subject.

Line management experience.

Quality assurance experience.

Quality management system experience.

Internal auditing experience.

You'll also have:

Experienced in implementation of digital control tools.

Understanding of key project controls and processes such as design, procurement, tendering and project delivery

Understanding of outsourced business models

Ability to deal with and influence senior management.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

#LI-Hybrid #LI-Onsite

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Schedule: Full-time

Shift:

Travel: