CPQ Technical Architect

Job Description

As a Technical Architect, you will own the integrity and strength of the solutions recommended and delivered. You’ll be acting as a trusted advisor to our team and clients, and an effective mentor for other Zaelab professionals working alongside you. You’ll be a go-to expert with deep platform expertise, as well as excellent consulting skills to communicate your ideas and solutions to clients; gaining buy-in to get your visions built into successful solutions.

Your Responsibilities

Conduct research into clients’ use of existing CPQ solutions, such as Salesforce CPQ, producing a report of findings with recommended steps and a roadmap for solutions

Define and maintain system architecture, including data model, integrations architecture, tailoring client specific needs to fit project requirements

Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements

Review solutions and recommending improvements

Groom and refine the product backlog, in liaison with stakeholders on the project,

Own the design of and (optionally) other affiliated solutions for Sales, Service, and platform solutions

Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes

Provide guidance on user story writing style

Ensure success and acceptance criteria are defined for each story

Describe and illustrate designs with appropriate justifications

Ensure documentation of the steps for testing

Define proposed solution architecture concept during pre-sales project planning process working with the client as well as internal sales and services/delivery teams. Advise potential clients on technology choices, platform selection and integration solutions

Supervise the configuration, quality assurance, testing, and deployment

Collaborative project and workstream planning

Requirements

Bachelor’s / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study

At least 5 years’ experience in a leading role in delivering CPQ projects, as well as 5+ years in a technical role such as Salesforce Developer, Frontend Engineer or Fullstack Engineer

Hands-on implementation experience with Salesforce CPQ and/or Oracle CPQ

Hands-on experience with CSS, Javascript Libraries like React, Apex, Building and Integrating with APIs

Nice to have CAD, 3D, WebGL, Three.js or React experience

Excellent communication skills, written, verbal, and interactive when online,

Salesforce certifications desired:

Data Architect

Sharing and Visibility Designer

Platform App Builder

CPQ Specialist

Sales Cloud Consultant

Service Cloud Consultant

Experience Cloud Consultant

A hands-on approach to solution delivery with the team. You’ll do more than just create diagrams

A pro-active personality, with a can-do attitude

Excellent relationship-building skills

Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results

Available and responsive to question, clarifications and instructions

Ability to tailor communication to multiple audiences at all levels

A self-starter, experienced in leading projects or delivery work streams

Outstanding written communication skills

Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence

A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy

Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of professionals

Will be a plus

Active in the Salesforce community

Benefits

Competitive compensation depending on experience and skills

Unlimited, paid time off and vacation

Budget for certifications and IT conferences

Friendly team to work with around the world

Be a team player in an agile software development environment focused on collaboration and continuous integration

Health Insurance

401K

Full-time

Hybrid remote