're Hiring: Sea Import Customer Service Representative

Are you passionate about logistics, problem-solving, and delivering exceptional customer service? Join us at Modera Freight as we look for a Sea Import Customer Service Representative to help ensure smooth operations for international shipments from booking to final delivery.

Key Responsibilities:

Customer Communication: Act as the main point of contact for sea import shipments, updating customers on status and delays.

Shipment Coordination: Manage instructions, work with carriers, customs brokers, and warehouses for timely clearance and delivery.

️ Customer Service & Problem Resolution: Address queries and collaborate with teams to resolve issues.

Track & Trace Shipments: Monitor and update customers on shipment status, resolving delays.

Reporting & Documentation: Maintain accurate records and provide updates to customers and teams.

Qualifications:

High school diploma required; degree in logistics or related field a plus.

Experience in customer service, logistics, or freight forwarding preferred.

️ Strong communication, organizational skills, and knowledge of import regulations.

Personal Attributes: Problem-solving, customer-focused, and a team player.

Remuneration: As per industry standards.

How to Apply: Send your resume to . Apply urgently!