Technical Support Analyst-systems

Position: Technical Support Analyst-systems

Employer: Infonet Technology Inc.

Address: 2425 Eglinton Avenue East, Unit#212, Scarborough, ON M1K 5G8

Employment conditions: Day, Evening

Education: College/CEGEP

Experience: 1 year to less than 2 years

Salary: C$34.15 per hour for 35 hours / week

Job Types: Full-time, Permanent

Languages English

Job requirements

Work Conditions and Physical Capabilities

Attention to detail, Repetitive Tasks, Sitting

Experience and specialization-Computer and technology knowledge

Internet, Desktop applications, Programming software, Database software, Software development, MS Office, MS Windows, Wireless networks

Personal Suitability

Accurate, Client focus, efficient interpersonal skills, excellent oral communication, Excellent written communication, Initiative, Judgement, Organized, Team player, Ability to multitask

Time management

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software, perform Web-server backup and recovery operations

Please apply by email