Manager, Global KYC - (solo referidos)

Requisition ID: 219864

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Purpose

Leads and oversees Global KYC in Colombia and the countries we support globally, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Accountabilities

Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Support the Senior Manager, KYC in refreshing data and documentation for existing clients on an ongoing basis ensuring the Bank is compliant with regulatory obligations and bank-driven risk measures, policies, standards and procedures

Lead and mentor a KYC/AML team of 8 to 12 direct reports, facilitating the refresh of clients in an efficient, compliant, and client-centric manner

Utilize data and dashboards to effectively manage case volumes, assign work, and monitor team progress and quality

Provide clear, constructive and regular feedback to analysts, with a focus on personal and professional development.

Championing a customer-focused culture to deepen client relationships and leverage broader Bank relationships with the business and relationship managers to obtain required information

Acting as an AML subject matter expert to the business and various stakeholders, following recent developments and changes in the regulatory frameworks

Coordinating with internal teams and partners to prioritize urgent requests for information, establish response times, and prepare escalations where required

Performing ad-hoc, special requests and projects to meet business demands in a timely manner

Understand and keep abreast with regulatory/ tax requirements for clients in KYC

Assist the Senior Manager in providing the status updates on a regular basis to senior management to create transparency and reduce risks in day-to-day activities and decisions

Constantly identify, review and improve the established procedures, processes, technology etc.

Effectively strategize and communicate to executive leadership process improvements and champion change management

Support in any activities required for refresh of the Global clients

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Perform duties within established service level requirement

Escalate any issues, as appropriate, in a timely manner

Exhibit the highest standards of customer service to partners and customers

Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Education / Experience

Minimum 3-5 years’ experience in financial services and/ or KYC/AML/ATF

English B2-C1.

University degree in business, finance, law or other relevant field preferred

Significant preference will be placed on applicants having experience with large corporates, FIs or Capital Markets Regulation experience (IIROC) and/or Dealer Member experience

Proficient with MS Office with experience in data analytics, metrics and reporting

The incumbent must have experience in and knowledge of current and expected future regulatory frameworks impacting clients onboarded

A sound understanding of global banking and capital markets business is desired, as is a client-centric approach to the role. The incumbent should have broad knowledge of the end-to-end workflows among the Front, Middle, and Back Offices

Ability to produce high-quality, error-free work independently on a timely basis at expected rates

Must be able to operate effectively within a stressful environment with changing priorities and tight time frames which are closely scrutinized by Senior/Executive Management

Excellent oral/written communication, relationship management, and time management skills are a must

Must have previous management experience, demonstrate teamwork, collaboration, responsiveness, accountability, and ownership

Fast learner with strong analytical skills, and a continuous improvement and innovation mindset

High energy, demonstrated ability to work under pressure, deals well with ambiguities and uncertainties, and drives results

Preferred: CAMS, CFCS, CGSS or similar certifications

Written and verbal proficiency in English is mandatory

#Li-Hybrid

Location(s): Colombia : Bogota : Bogota

ScotiaGBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaGBS, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.