Customer Support Representative)

Job Title: Banking Customer Service

Location: Columbus, OH

Job Duration: 6 months

Pay Rate: $19.17/hr W2

Preference for 1 of the following criteria:

• College Degree

• Previous contact center experience

Position Description

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to World-Class Service.

· Ability to contribute in a fast-paced, team-oriented environment.

· Aptitude to multi-task and adjust quickly to change in a busy financial service center