Front Desk Supervisor

Why work with us?

* Pay Rate: $18-$20/hr * Flexible scheduling - work as little or as much as you want * Paid training * DailyPay - work today, get paid tomorrow * Advancement opportunities * Free admission to ALL Six Flags parks, including White Water Bay * Free tickets for friends and family * Discounts on passes, food, and merchandise * Exclusive employee events * Fun rewards, benefits, and more!

Key Duties and Responsibilities: * To ensure high level of positive guest comments * Promote/sell in-house venues of hotel and waterpark * Resolve guest concerns quickly, professionally, and effectively * Continuous training of staff in Guest Service * To increase revenues by controlling labor and other costs * Investigate and resolve guest concerns in a courteous and professional manner * To ensure maintenance and cleanliness of Front Office * Multi task between reservations and the front desk responsibilities when Front Desk Supervisor in not available * All other job duties as assigned by management.

ORGANIZATIONAL RELATIONSHIPS: * Reports to Business Operations Manager.

SKILLS AND QUALIFICATIONS: * High School diploma or equivalent.

* Bachelor's Degree in Hospitality preferred * Up to 6 months experience in Front Office or related field preferred * Must be able to speak, understand, read and write English * Exceptional work ethic and attention to detail * Computer literacy, plus knowledge of Microsoft Office and Opera products is desired * Must be able to be on feet for a period of up to four (4) hours in length * Possess ability to effectively promote and market all hotel and waterpark services * Possess leadership and ability to communicate in a professional manner * Possess ability to motivate, develop, and direct staff as they work * Must be able to work weekends, holidays, and other shifts as necessary * Valid Driver's License and a clear driving record.