Program Manager - Data Analytics (Hybrid )

Overview

In this role, you will be responsible for overseeing the day-to-day operations of a Quest Data and Analytics team. This people leader role is a technical one, with the expectation of leading through doing. This includes not only working across departments to ensure the Data and Analytics team's projects are clearly defined and ready to be worked on, but also participating in the cleaning, analyzing, and reporting of Quest Data to both internal stakeholders and outside clients. The Data team is primarily responsible for analyzing client requirements to build and maintain a call center and direct-to-consumer interview script.

Please note this is a Hybrid opportunity. The position requires two/three days of work on site in our Lenexa, KS office. The other days will be work from home.

Responsibilities

Hands-on technology leader who oversees processes relating to data collection, cleansing, analyzing, and reporting

Ensuring deliverables (e.g., client outcomes reports, operational dashboards, and Quarterly Business Review presentations) are high quality and produced on time

Prioritize the team's backlog

Lead scrum meetings (e.g., daily stand-ups, refinements, and retros)

Present research and outcomes findings that tell a story to both internal and external stakeholders

Identify areas to increase department as well as company efficiency

Encourage professional development and growth of reporting team Qualifications

Education:

Bachelor's degree or equivalent experience required

Master's degree a plus Required Work Experience:

5+ years of industry specific experience plus 2+ years of management experience Knowledge:

Working knowledge of Microsoft Word, Excel, PowerPoint, MS Access, Google Products, and Outlook Skills:

Exceptional communication skills both written and oral

Ability to stay organized and manage multiple projects / relationships simultaneously

Strong time management and the ability to work independently with minimal oversight

Exceptional analytical and problem-solving skills. Ability to distill down complicated data

Ability to work as a team, be coachable, and collaborate with key stakeholders across different functions

Proficient with analytical tools and programming languages (e.g., Python, R, SPSS, SQL, Looker, Tableau)

Bilingual (English and another language) proficiency is a plus People Leader Responsibility:

Lead a team of 4-8 Data Analysts and Data Analyst Associates

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

EEO

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.