Dispatch / Operations Specialist - 2nd Shift

Job Type

Full-time

Description

Blk Out Transport is a rapidly growing family owned and operated trucking company located in Franklin Park, IL.

We're looking for a PM Dispatcher and Operations Specialist who will assist morning dispatchers in analyzing the end of day dispatch plans. Making necessary changes while communicating details and confirming the dispatch plan for the next day. This position will be a blend of dispatch and operations.

Responsibilities

Coordinate pickup, delivery, and tracking of freight orders

Track shipments to ensure timely pickup or delivery

Optimize delivery/pickup by adjusting routes as needed for next day

Maintain communication with customers and drivers

Monitor and update order status in TMS

Communicate any delays or other potential issues to the customer

Communicate with customers and/or other internal departments to address special handling requests, coordinate pick up times, and ensure freight details are conveyed effectively.

Ensure measures are in place to maximize driver productivity

Efficiently organize and prepare essential paperwork including manifests, bills of lading, copies of delivery forms, and pickups

Requirements

2+ years of freight dispatching or Cartage Operations experience preferred

Excellent communication, problem-solving, and customer service skills

Excellent written and verbal communication skills

Able to multitask and prioritize tasks in a high-pressure environment

Ability to work in a fast paced environment

Ability to direct, lead, and motivate a team of drivers

Must be a strong team player

Self-motivated and able to work with minimal supervision

Excellent work ethic and attendance

Work Schedule

Monday - Friday

2:30 pm - 11:00 pm

Rotating Weekend on Call

Salary Description

$21 - $25 per hour