Senior Manager, Product Learning (Automotive DMS)

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

*** Experience in Automotive DMS or CRM implementation required

If you're a seasoned learning professional who excels at managing the big picture rather than individual components, this role is your opportunity to shine. As our Senior Manager of Product Learning, you'll be responsible for developing and implementing comprehensive virtual learning programs and processes that elevate our entire training ecosystem. In this high-impact position, you'll drive operational excellence by architecting, implementing, and managing end-to-end virtual learning processes that transform how our dealer partner’s master our products and methodologies across our organization. Your focus will be on creating scalable, efficient virtual learning processes rather than just content delivery.

Key Responsibilities

Virtual Learning Process Management

Design and implement comprehensive virtual learning processes from needs assessment to delivery and evaluation

Establish standardized frameworks for virtual learning that ensure consistency across all training initiatives

Develop scalable process models that can adapt to changing business requirements

Create governance structures for virtual learning process implementation and maintenance

Lead continuous improvement initiatives for all virtual learning processes based on data-driven insights

Build and refine learning process workflows that optimize resource utilization

Virtual Learning Technology & System Integration

Lead the strategic implementation and optimization of our Learning Management System (LMS) and related technologies

Architect comprehensive virtual learning technology ecosystems that integrate multiple platforms and tools

Develop and document standard operating procedures for all virtual learning technologies

Establish metrics and analytics frameworks to evaluate technology effectiveness and ROI

Create system integration models that connect virtual learning platforms with other enterprise systems

Implement automation and workflow enhancements to streamline virtual learning delivery

Learning Strategy & Process Innovation

Develop enterprise-wide virtual learning strategies aligned with business objectives

Create frameworks for translating automotive industry knowledge into scalable learning processes

Establish standardized methodologies for virtual content development and delivery

Design learning journeys and process maps for different roles and competency levels

Research and implement innovative virtual learning approaches to maximize engagement and retention

Develop measurement strategies to evaluate learning effectiveness and business impact

Team Leadership

Coach teams on process consistency and best practices

Provide mentorship to ensure training quality and knowledge transfer

Collaborate with department heads to align training initiatives with business objectives

Lead cross-functional training programs to improve tool utilization and process adherence

Prioritize training initiatives based on business impact and strategic objectives

Skills and Experience

5+ years of process design and implementation in learning environments

3+ years experience in Automotive DMS software implementation or Learning and Development

3+ years of virtual learning management system administration and optimization

3+ years experience designing and implementing virtual learning processes and workflows

Demonstrated expertise in learning technology ecosystem management and integration

Strong understanding of automotive software implementation and support processes

Experience with process mapping, workflow design, and continuous improvement methodologies

Bachelor's degree in business, education, automotive technology, or related field

Ability to travel up to 25%

Preferred Skills

Experience implementing and managing enterprise-wide virtual learning processes

Knowledge of learning experience platforms (LXP) and integration with LMS systems

Experience with virtual learning analytics and reporting systems

Familiarity with process automation tools for learning delivery

Automotive industry knowledge a plus

Perks and Benefits

Competitive compensation and generous stock options

100% employer-paid top-of-the-line medical, dental and vision coverage

Great benefits including unlimited PTO, parental leave and free snacks and beverages

The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies

Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper

Work on the latest and coolest technologies – everything is home-grown and built ground-up

A dynamic work environment with a strong sense of community and collaboration

The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy

Exciting opportunities for career growth and development

Current Tekion Employees – Please apply via Greenhouse Internal Job Board

The salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. In addition to the compensation listed, this position may be eligible for equity compensation, and a bonus or commission whereby total compensation may exceed base salary depending on individual or company performance. Your recruiter can share more about the specific salary range during the hiring process.

Base Salary Range

$107,500—$158,100 USD

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.

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