Department Manager - 3D Printing & Removables

Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.

Department Manager, 3D Printing and Removables

We are looking for a Department Manager - 3D Printing & Removables to join our rapidly growing venture-backed company. The Department Manager - 3D Printing & Removables will oversee the printing department's workflows, equipment, team members, and quality. This role will span multiple functions, taking a cutting edge digital partial workflow from research and development to full production. In this role, you will manage a team of 25+ 3D printing, nesting, and removables technicians in a state of the art and digital-only facility in Dallas, TX. You will be responsible for ensuring that orders are fabricated at the highest quality standards per customer deadlines. If you're looking to disrupt the dental lab industry status quo and take lead in building and scaling a "Gold Standard 3D Printing & Removables Department" per aggressive growth targets, this is the right place for you!

What You'll Do

Scale: Continuously seek opportunities to improve workflows and processes for optimal efficiency and scalability

Data-Driven Optimization: Outline, track, and report on key performance indicators to drive accountability and informed decision-making to help the facility reach new levels

Problem Solve: Quickly troubleshoot and solve people, process, and technology issues as you operate within large scale and fast paced dental lab

Quality Adherence: Monitor and enforce adherence to strict manufacturing quality standards (e.g., equipment maintenance and repair) and roll up your sleeves to lead by example where needed. High quality is key to efficient scalability!

Inventory Monitoring: Develop and optimize workflows to ensure your department properly tracks key inventory (e.g., resins, PPE) and re-supplies as needed

Lead: Lead, scale, and continuously train a team of 25+ technicians as they execute daily operational tasks

Collaborate: Work with other teams to proactively identify and address high priority improvement opportunities

Report directly to the facility's Director of Manufacturing

What We're Looking For

7+ years of experience managing a department in a manufacturing environment, preferably related to dental and/or 3D Printing, OR 2+ years (post-grad) of consulting experience specializing in manufacturing or service operations

Ability to be full-time onsite in Dallas location Mon-Fri

Proven track record of improving KPIs at a team and/or department level

Comfortable performing data analysis and making decisions based on the results

Experience reporting on performance metrics during recurring business meetings

Passion for breaking down complex problems into smaller manageable steps in order to help team members effectively work through the ambiguity

High level of comfort with digital tools and technology

Very high attention to detail and organizational skills

Team player attitude and willingness to help others to help the team exceed expectations

Natural curiosity and ability to learn new concepts, tools, and workflows quickly

Strong self-motivation, self-direction, and ability to work with multiple stakeholders to push improvement initiatives to completion

Excellent communication and stakeholder management skills

Bonus Points For

Previously built and/or led departments in a manufacturing environment, including the operational infrastructure (e.g., inventory management software, written SOPs)

Previous manufacturing experience with partials

Recognized Graduate, CDT or higher certification

Built and/or led a CAD / CAM production environment using 10+ 3D printers before

Worked specifically with Carbon printers and nesting software

Experience nesting and printing a wide array of products including models, night guards, and dentures

Outstanding professional references to share

Relentlessly positive attitude, strong sense of humor, and the ability to have fun at work

REQ ID: J-72

For full time positions, we offer a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will move at Dandy speed and do everything in our power to meet your needs.