Service Advisor

Job Type

Full-time

Description

Join ZT Automotive: Drive Your Career Forward!

Are you dependable, motivated, and ready to rev up your career? South Atlanta CDJR is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in GM vehicles, we're dedicated to providing top-notch automotive solutions and unparalleled customer service. With a reputation for excellence, integrity, and continuous improvement, we've solidified our position as an industry leader.

At ZT Automotive, we're not just selling or servicing vehicles - we're propelling careers forward. Since our inception in 2015, we've expanded our footprint across Texas, Florida, Georgia, and Alabama, representing premier brands like Toyota, BMW, Chevrolet, and Mazda, and setting the standard for automotive excellence.

Responsibilities

Greet customers and scheduling service appointments

Document customers' concerns and comments.

Write service orders and descriptions of problems and repairs

Translate customers' repair problems into standard repair terminology

Explain repairs to customers and review service history

Test-drive vehicles to confirm service repairs.

Provide accurate estimates of the cost and time needed for repairs.

Handle customer complaints making sure to keep our customers satisfied.

Coordinate parts ordering and follow up appointment with customers.

Provide the highest levels of customer service to retain dealership clientele.

Compensation

We offer a very simple and competitive pay plan that truly rewards high performers.

Paid Vacation

Service, Parts, and Vehicle discounts

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Professional development assistance

Retirement plan

Vision insurance

Shift:

10 hour shift

8 hour shift

Work Days:

Monday to Friday

Weekends as needed

Ability to Relocate:

Union City, GA 30291: Relocate before starting work (Required)

Requirements

Service advisor/writer experience required

Valid driver's license and clean driving record

CDK/Reynolds experience helpful.

Professional appearance and attitude required

Ability to multitask and stay focused in a fast-paced environment

Must have valid driver's license

Salary Description

$45,000.00 - $140,000.00 per year