Business Development Manager

The Business Development Manager (BDM) is responsible for new business development and client relationship management. The BDM's focus is on prospecting for and securing new client relationships. They work to better understand their clients' international supply chain and sell additional MAO solutions to improve it.

Cultivate multi-level customer relationships and identify key decision makers to uncover specific needs

Qualification, selection and solicitation of new targets and opportunities

Prepare and deliver customer proposals

Manage customer commitments

Integrate and educate customers on MAO technology solutions

Coordinate and participate in customer meetings with decision makers

Develop comprehensive pricing strategies

Provide excellent Customer Service to ensure customer issues are resolved

Stay current on customer and industry trends

Daily maintenance of customer resource management system

Bachelor's degree or equivalent combination of education, training and experience.

Excellent communication and interpersonal skills (both verbal and written)

Understanding of competitor strategies, capabilities and pricing

Superb negotiation skills with the ability to drive change and deliver targeted results

Outstanding problem solving skills

Highly organized and detail-oriented

Strong working knowledge of Microsoft Office

2 – 4 years minimum experience in international freight forwarding / logistics industry

Equal Opportunity Employer

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