Dispatcher

Position Type:

Transportation/Dispatcher

Date Posted:

12/18/2024

Location:

Transportation

Date Available:

ASAP

Closing Date:

Until Filled

Position / Title: Dispatcher

Bargaining Unit: DUTU

Department/Location: Transportation

Calendar Days: 192

Reports To: Route Manager / Assistant Route Manager

JD Revision Date: 03/16/2022

Supervises: N/A

Function / Position Summary

Maintain excellent communication with drivers, schools, public, and department staff, by responding to all two-way radio and telephone inquiries in a timely, pleasant, and professional manner. Work through/troubleshoot issues and concerns as they relate to routes and programs.

Job Duties / Responsibilities

Responds to radio and telephone inquiries in a timely and professional manner.

Prepares, processes, and archives accurate records, data, and reports associated with routes and programs as assigned.

Acknowledges and maintains confidentiality at all times.

Collaborates with district and department staff to effectively solve problems in a constructive and professional manner.

Assists in the planning and maintenance of routes and programs.

Flexibility in the assigned work schedule is a requirement. Weekends and/or overtime may be requested based on operational needs.

May be required to work at either transportation location based on operational needs. In addition, may be required to attend training or meetings off site.

Other duties as assigned.

Education

High School Diploma or equivalent.

Valid Illinois commercial driver's license (CDL) preferred.

Current school bus driving permit/endorsement preferred.

Bilingual - Spanish/English (written/verbal) preferred.

Experience / Knowledge

Experience in the transportation field is preferred.

Computerized routing experience preferred, Versa trans routing experience a plus.

Customer service experience preferred.

Must be highly organized and detail oriented.

Working knowledge of electronic record keeping, data entry, and retrieval.

Physical Demands

Frequently work at a fast pace with unscheduled interruptions.

Terms of Employment

This is a 10-month position.

Salary and benefits as established by the Board of Education and set forth in the collective bargaining agreement. Hourly Rate $20.08

Attachment(s):

403155.pdf