PUBLIC SAFETY COMMUNICATIONS SUPERVISOR (REISSUE)

Salary: $6,874.40 - $8,779.33 Monthly

Location : Torrance, CA

Job Type: Permanent Full-time

Job Number: 25017100

Department: POLICE

Opening Date: 01/14/2025

DESCRIPTION

WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.

The City of Torrance is recruiting for a Public Safety Communications Supervisor to be part of the Torrance Police Department Team!

The Department

The Torrance Police Departmenthas been proudly serving the community of Torrance for over 100 years. Known for its low crime rates, the City of Torrance consistently ranks among the safest cities in the nation! Joining the Torrance Police Department will give you the opportunity to be part of a progressive, professional law enforcement agency that spans an area of 22 square miles and serves more than 147,000 residents. The Torrance Police Department strives to remain at the forefront of policing by providing our officers with the latest in public safety equipment and technology, and by providing our officers with the best law enforcement training available.

The Division

The Communications Center is under the Support Services Division, and is responsible for providing communications services to the Police and Fire Departments, including answering 911 and non-emergency telephone calls, dispatching public safety resources, and providing emergency medical dispatch services and 911 education to the public. The Communications Center has a variety of positions which all work together to help the citizens of Torrance.

The Position

The Public Safety Communications Supervisor reports directly to the Administrative Services Manager, and is responsible for day-to-day operations and technical support for the public safety dispatching services, emergency medical dispatching services, 911 operations, and the training function.

For a detailed job description, click here.

QUALIFICATION GUIDELINES

Experience & Education

Any combination of education and experience that provides the required knowledge and abilities is qualifying. A typical way of obtaining the necessary knowledge, skills and abilities is:

Graduation from high school or GED and three (3) years experience in emergency radio dispatching. One (1) year of supervisory or lead work experience is preferred. Experience with CAD is preferred.

License and/or Certificates

Must possess and maintain a valid California Class C Driver's License.

Must obtain and maintain a valid California Public Safety Dispatcher POST and Emergency Medical Dispatch certification within one (1) year of hire. Ideal CandidateIn addition to the minimum requirements, the ideal candidate will have:

Possesses a high degree of understanding public safety;

Knowledge of supervisory principles and practices;

Experience with automation and communication and record management systems, including knowledge of Federal regulations related to public safety communications and criminal history record-keeping;

Knowledge of public safety communications principles and practices, including but not limited to modern equipment, techniques, and methods of radio communication;

Exceptional oral, written, and interpersonal communication skills;

Strong skills in team-building, coaching, mentoring staff members; and

Ability to develop and maintain positive working relationships with management, coworkers, and the public.

HOW TO APPLY & EXAM PROCESS

Interested candidates must submit an online application and supplemental questionnaire at .

Application submissions will be accepted on a continuous basis until the position is filled.

First review of the applications will be those received by Monday, February 3, 2025. If a sufficient number of qualified applications are received by the first review date, there is a possibility that the recruitment may close at that time.

Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:

Oral Interview: 100%(Tentatively scheduled Friday, February 14, 2025.)

SPECIAL NOTES

Visit to find out more information about our community.

Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact us at no later than five (5) business days before the test date. For further information, click

Candidates must pass each component of the exam process, as well as a thorough background investigation to be considered for hire. The background investigation will include job and personal references, arrest records, credit history, use of controlled substances, medical evaluations, and a polygraph.

The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

City of Torrance Inclusion StatementThe City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.

The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!

BENEFIT SUMMARY FOR TORRANCE PROFESSIONAL AND SUPERVISORY ASSOCIATION (TPSA)

Note: Not all benefits listed may be applicable to all positions with in the unit. Please refer to the MOU for specifics.

Health, Dental, Vision and Life Insurance (sec. 4.1)

Effective 1/6/19, the City's monthly contribution for health insurance is as follows:

Employee Only Employee +1 Employee +2 or more

Full Time 597.68 1140.36 1595.96

Part- time

(hired prior to 1/1/08) 484.21 912.20 1249

Part-time

(hired after 1/1/08) 356.16 619.92 828.82

The City's monthly contribution for vision insurance is $3.33

The City's monthly contribution for dental insurance is $33.71/EE only and $67.42/EE +1 or more

The City provides a Cash In-Lieu payment of $400 per month for eligible full-time employees for as long as the employee opts-out of medical coverage

City provides a $50,000 life insurance policy

Premium/Certification Pay (sec. 3.2)

Varies by position and assignment. Please see section 3.2 for further information.

Educational Incentive Program (Sec. 3.3)

Building Inspection Supervisors: 4% of base pay for ICC certificate in one of the certified areas. (Additional 2% for each additional certificate, up to max of 12%).

Failure to maintain certification results in loss of 2% for each year's delay of recertification.

Disability Insurance (sec. 4.1)

Employee receives 2/3 base pay after elimination period (14 consecutive days for STD and 180 consecutive days for LTD)

Retirement (sec. 4.2)

PERS 2@55

Employees hired prior to 11/09/2010, City pays 7% EPMC*

Employees hired on or after 11/09/2010, pay 7% EPMC*

*Employer Paid Member Contribution (EPMC)

PERS 2@62

"New members" hired on or after 1/01/2013, pay (50%) of normal cost with three year average final compensation.

Deferred Compensation (sec 4.3)

Eligible to participate in a voluntary 457 plan. Required participation in Retirement Health Savings Plan (RHSP). Upon retirement or separation from City: 600 sick and 300 vacation will be deposited in RHSP.

Sick Leave/Personal Leave (sec. 4.5)

Accrue 6 hours per month

Maximum Accrual: 600 hours.

Holidays (sec. 4.6)

13 paid holidays for all classifications except Sr. Librarian - (New Year's Day, Martin Luther King Jr. Day, Lincoln's Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, day after Thanksgiving, Christmas Eve, Christmas Day & New Year's Eve).

Paid holidays for *Senior. Librarian- New Year's Day, Martin Luther King's birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day and New Year's Eve. (Lincoln's and Washington's birthday, Veteran's day and day after Thanksgiving - provided leave is taken on a rotational basis (subject to Dept. Head approval).

Vacation/Annual Leave (sec. 4.7)

(Accrual rate per month):

Years 1 -2 : 6.55 hours; Years 3 - 4: 7.88 hours; Years 5 - 9: 10.55.hours; Years 10 - 20: 13.90 hours; Years 21 - 24: 15.22 hours; Year 25+: 15.88 hours

Maximum Accrual: up to the amount earned over the preceding 36 months

Bereavement Leave (sec. 4.8)

Up to three (3) working shifts with pay per death (Additional 2 work shifts for deaths that occur out of state or in excess of 300 miles

Family-School Partnership Leave (Sec. 4.10)

40 hours (max 8 hours per month) unpaid per calendar year (employees may use accrued vacation or comp time)

Uniform Allowance (Sec. 4.14)

$500 voucher: Animal Control Supervisor, Police Operations Supervisor, Forensic Identification Specialist, Senior Forensic Identification Specialist and Forensic Supervisor (payable in September of each year).

$250 voucher: granted twice (2) per calendar year for Transit Supervisor

Night Shift Differential (sec. 5.3)

5% over base pay when or more of the shift is worked after 4:00 p.m.

7 % when or more of the shift is worked after midnight

Sr. Librarian - 10% above average base hourly when shift is worked after 3:00 p.m.

Safety Shoes (Sec. 6.4.B)

Allowance of $125 each 6 months of employment (paid June and December), for those required to wear safety shoes.

01

The following supplemental questions will be used to evaluate your qualifications for the position for which you are applying. Resumes are encouraged but will NOT be used in lieu of the application or supplemental questions. Please read each question carefully and provide a thorough and complete response. Do NOT state "see resume" or "see application" to respond to any of the following questions. Failure to respond to all questions will be considered an incomplete application and may not be considered for further processing. Do you understand the foregoing?

Yes

No

02

What is your highest level of education completed?

High School Diploma or GED

Some College Coursework

Associate's Degree

Bachelor's Degree

Master's Degree or above

03

Indicate your field of study.

04

Indicate your number of years of experience in emergency radio dispatching.

None

Less than one year

More than one year, but less than two years

More than two years, but less than three years

More than three years

05

Indicate the number of years you have of management or supervisory experience.

None

Less than one year

More than one year, but less than two years

More than two years, but less than three years

More than three years

06

Briefly describe your management or supervisor experience, including number and position of employees supervised. (If none, type N/A.)

07

Do you possess a Peace Officer Standards and Training (POST) Public Safety Dispatcher Certificate?

Yes

No

08

Do you possess a valid EMD (Emergency Medical Dispatch) certificate?

Yes

No

Required Question