Planning Intern

About Us

The Greater Richmond Transit Company (GRTC) is an expanding mid-sized transit agency serving Virginia's capital and the greater Richmond region. GRTC is uniquely integrated with the community and presents a range of opportunities - from launching innovative new service designs and building large capital projects to expanding throughout the region and continuing to grow ridership. Joining GRTC also means moving to a vibrant capital city with a nationally renowned arts and culture scene, delicious food, and enormous potential. Located just ten minutes from downtown, GRTC's headquarters power 30,000 transit trips a day, with more routes & regional connections in development - as well as a second bus rapid transit line that will complement the Pulse, our ITDP Bronze Medal-winning flagship system that serves as the spine of our network.

SUMMARY

To provide a comprehensive transit organization experience, the intern spends time in the various departments. Tasks include transit operations analysis, primary and secondary data-gathering, report-writing, research and plan development for special projects and administrative support. The intern is responsible for completing a major project within the Planning & Scheduling department by the completion of their internship. The intern works in a team environment and must demonstrate organizational, interpersonal, and communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Collect and analyze information regarding GRTC Transit System route services.

Perform data collection from GRTC departments; maintain databases regarding performance criteria; and write reports for program updates to assist staff with on-going Federal requirements.

Monitor key performance indicators.

Cooperate with the updating of the annual Transit Development Plan.

Assist staff with data input and report production regarding ride checks.

Assist staff in field data collection and selection of proposed sites for amenity installations, including the maintenance and update of the amenities database.

Take and respond to public and customer requests or comments regarding public transit amenities and bus stop requests.

Respond to external inquiries about GRTC Transit System services and operating data. SUPERVISORY RESPONSIBILITIES

Not applicable.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Basic knowledge of planning principles and practices.

Good interpersonal and communication skills.

Excellent writing and research capabilities.

Ability to organize disparate data and generate reports.

Demonstrate skill in handling multiple tasks concurrently.

Understanding of word processing, spreadsheet, and computer technology.

Coursework and experience using ArcMap, preferred but not required.

Education and/or Experience

Currently enrolled in an undergraduate or graduate program, preferably Urban and Regional Planning, Public Administration, Business Administration, Geospatial Analysis, or a related field.

Experience in a public or non-profit organization is preferred but not required.