Seeking a Branch Operations Associate Manager in the Consumer, Small & Business Banking division.
Lead and supervise teller functions to ensure exceptional customer service, compliance, and efficient operations.
Manage daily branch activities, provide feedback, and improve customer and colleague experiences.
Coach and develop a team, handle scheduling, and resolve operational issues.
Support regulatory adherence, risk management, and escalate concerns as needed.
Engage with customers, assess their needs, and refer to appropriate products.
Qualifications include 2+ years in customer service or issue resolution and 1+ year of leadership experience.
Desired skills include strong customer service, team building, regulatory knowledge, and adaptability in a fast-paced environment.
Compensation ranges from $18.00 to $24.90/hour, with location in Bryan, TX.