Scheduling Coordinator

Job Description

Salary: 18-22 hourly

Are you an experienced Scheduling Coordinator looking for a long-term home in a supportive and employee-owned company? Wiginton Fire Systems is seeking a detail-oriented professional to join our team.

Job Responsibilities

Efficiently coordinate schedules, appointments, and events for team members and clients.

Serve as the primary point of contact for all scheduling-related inquiries, both internally and externally.

Maintain accurate scheduling data in electronic systems or databases.

Foster long-term Service and Inspection customers to sustain sales volume and profitability professionally.

Create, organize, and maintain inspection files and schedules.

Inform technicians of any collection or customer service issues.

Coordinate the needs of technicians and administrative staff to ensure timely and efficient execution of all committed orders.

Schedule new orders/accounts and oversee accurate back-office close-out procedures.

Conduct quality checks on inspection reports and ensure necessary follow-ups with quotations.

Forecast manpower requirements and provide weekly manpower activity reports to the Service and Operations Manager.

Perform inspection billing processes and handle financial-related tasks as assigned.

Job Requirements

High school diploma or equivalent.

Strong attention to detail and accuracy in scheduling and data entry.

Exceptional organizational, planning, communication, and time management skills.

Proficiency in Microsoft Office Suite.

Able to work in a team environment and independently.

A positive attitude, willingness to learn, and innovative mindset.

Ability to perform mentally demanding tasks for extended periods.

Experience with ERP software (Microsoft Dynamics GP preferred).

Clean criminal background and motor vehicle record (MVR).

Ability to pass a drug screening.

Preferred: Administrative experience in Fire Protection, Fire Sprinkler trade, or familiarity with NFPA Standards.

Why Join Wiginton Fire Systems?

Wiginton Fire Systems is a 100% employee-owned company with a strong history of stability and growth. We take pride in maintaining a low-drama work environment where employees thrive and stay with us long-term. Our administrative staff has an average tenure of 10 years or more!

Comprehensive Benefits Package

Employee Ownership: Share in the companys success and build long-term wealth.

Retirement Security: Generous 401(k) plan with company matching.

Health & Well-being: Low-cost, high-quality health, dental, vision, and life insurance.

Income Protection: Short-term and long-term disability insurance.

Financial Flexibility: Flexible spending account (FSA) for healthcare expenses.

Work-Life Balance: Paid time off available after just 90 days.

Wellness Rewards: Incentives for healthy living and well-being.

Join an Industry That Makes a Difference

Fire protection and sprinkler systems are the first line of defense in safeguarding lives and property. This is your opportunity to contribute to a trade that truly matters while working in an environment where your efforts are valued. If you're looking for more than just a job and want to be part of a supportive, employee-owned company, wed love to hear from you!

Full-time