Sr Mgr, Credit Risk Oversight (Consumer)

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:We are seeking a highly motivated and experienced Credit Risk Oversight Manager to join our Financial Risk Management Oversight Organization.

The Global Financial Risk Oversight team enables the delivery of innovative and reliable credit products and services across the world. The team ensures that PayPal’s credit products operate according to its financial strategic objectives, as well as risks are managed comprehensively and effectively by first line of defense functions.

This role is responsible for leading the oversight of the Consumer Lending products, including their Underwriting and Account Management practices, ensuring that the portfolio is properly managed and is operating according to strategic goals.

As part of the Second Line of Defense function, you will provide independent oversight, through defining requirements, effective challenge and risk assessments.

• To be successful, this role requires strong background in Credit Risk principles, underwriting, analytical skills, and the ability to collaborate, negotiate and influence across multiple functions while maintaining independence.

Job Description:

You will make an impact by ensuring that;

Credit risk management objectives are met.

Senior management receives accurate and timely information to make informed decisions.

Establish guardrails in which the First Line of Defense must operate, including formulation of policy requirements, metrics and thresholds.

Challenge the First Line teams, whenever there are potential deviations to expected results, unsound risk management strategies, or when there is material risk.

Products and services are built and maintained to serve our customers.

Risk controls are aligned with business requirements.

Regulated entities are prepared for internal and external audits, inspections, and inquiries.

In your day-to-day role you will;

Lead the Consumer Credit Risk Oversight function to provide independent oversight and effective challenge of products offered globally.

Advise senior management about risk posture and risk priorities including the emerging risks and the organization’s effectiveness in addressing the risk.

Participate in governance committees and forums to provide independent subject matter expertise in credit risk.

Validate that the initiatives, strategy, and policy changes are aligned with requirements and objectives.

Collaborate with regional and global stakeholders to address the regulatory inquiries, exams and reporting obligations.

Pro-actively review the Second Line of Defense framework, and constantly look for opportunities to improve it.

What do you need to bring:

10+ years of experience in financial services and credit risk management, with emphasis on unsecured consumer lending

Strong expertise and background in Credit Risk Management including underwriting, credit limits, pricing and collections. Independent oversight experience in an international or complex financial institution is a differentiating factor.

Understanding alternative data and subprime lending

Substantial experience in communicating at the executive level, self-confidence and the ability to challenge in an effective and respectful manner.

Excellent written and verbal skills; interpersonal and collaborative skills; and the ability to communicate credit risk concepts to technical and non-technical audiences.

Critical thinker with strong influencing, negotiation, and relationship building skills; an ability to interface internally and externally to ensure successful, high-quality outcomes.

Ability to work with geographically disperse teams, especially with teams situated abroad and in different time zones.

Candidate must have solid experience in Data Analytics or Finance area. Ideally, expertise in high transaction, data intensive, payment services environments.

Experience leading a risk function which has produced and maintained risk policies, risk appetite statements and Risk metrics. This must include an understanding of building and operating a 2nd line Risk framework that delivers transparent, well-understood risk policies for stakeholders.

Ability to assess, review and analyze current credit strategy and exposure limits/thresholds to ensure alignment to the Risk Appetite. Ensure adherence to changes in the business model and/or regulatory environment.

A track record as an established leader who is equally strategic as they are tactical, and of the stature to build a peer relationship with stakeholders. This will enable them to build a fully functionalized model for robust and transparent Risk leadership.

Preferred Qualification:

Subsidiary:PayPal

Travel Percent:0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit US national annual pay range for this role is $169,500 to $291,500

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

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