Breast Center Program Coord

Description

Breast Center Program Coordinator

Job Code: BR4000

ABOUT US

We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know – and making connections with – our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience.

As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people’s lives every day.

JOB TYPE

Classification: Exempt

Supervises Positions: No

JOB SUMMARY

The Program coordinator must possess and demonstrate effective application of risk assessment, leadership, relationship building, decision making, execution, and accountability. He/She will be involved in the operations of the mammography program at UVA Health Northern VA & Culpeper to ensure accurate letters reach the patients/physicians. The Program Coordinator will be responsible for assisting with securing grant funding for community outreach and promoting UVA Health Northern VA & Culpeper by improving the disease management studies of breast cancer, preventive services, and provider recognition.

Partnerships will be developed with employed and affiliated physician champions caring for patients of UVA Health Northern VA & Culpeper. This position will also provide leadership in achieving ongoing corporate objectives of growth and network development for the breast imaging programs including both the mobile mammography as well as facility-based services. These objectives will be based on achieving objectives through quality, financial vitality, employee, and customer satisfaction that make the UVA Health Northern VA & Culpeper experience remarkable.

This position also performs the following duties:

Answering phones and facilitating patient and provider requests

Data input into medical record and other systems as indicated

Documentation of patient results and recommendations into electronic medical record

Review of daily, patient result letters ensuring 100% accuracy

Requesting and uploading prior Breast Imaging studies from outside organizations and retrieving pertinent medical records.

Tracks and documents all requests and addresses non-compliance. Facilitates comparison readings and coordinates follow-up exams

Daily review of patient schedules to ensure correct orders and appointments are available and all prior images are available per department protocols

Responsible for various Quality Assurance measures to ensure timely, accurate reporting and patient result notification

Assist Breast Imaging Technologists and radiologists as needed

Escort patients to other appointments within the hospital as needed.

Maintains courteous and effective interactions with colleagues and patients

Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to customer service standards

Communication: Demonstrates effective interpersonal communications skills.

Engages in active listening, asking questions when appropriate.

Delivers engaging, informative, well-organized presentations when requested.

Effectively uses various technology communication methods to keep stakeholders informed of progress of projects and/or issues.

Maintains good working relationships and rapport with project stakeholders, as well as internal and external clients and or vendors.

Teamwork: Seeks opportunities to increase business satisfaction and deepen relationships.

Improves team performance by mentoring, training, and motivating in order to facilitate cooperation.

Professional Competency: Enhances professional competency through continuing education and researching of material internally or externally.

Demonstrates strong organizational and time management skills.

Uses critical thinking to assist in decision making and issue resolution.

Updates professional skills by taking educational classes as needed.

The incumbent may be asked to perform additional duties as assigned.

QUALIFICATIONS

Education: 4 Year/Bachelor’s Degree preferred - Bachelor’s Degree in healthcare field.

Experience: Minimum of 3 years of experience in administrative support required. Refer to the Life Support Training Policy for additional details.

Licensure: N/A

Additional Skills/Requirements Required: The ability to work with limited direction from manager, off-site by telephone, fax, or e-mail.

Additional Skills/Requirements Preferred: The ability to work in a fast pace professional environment, multi-tasking while gathering, collecting, consolidating, and reporting various monthly summary reports from decentralized sources of information. Ability to effectively communicate with peers and UVA professionals. Ability to successfully complete generic and department-specific skills validation and competency testing. General working knowledge of breast imaging and patient journey.

PHYSICAL DEMANDS

Physical Demand Code: 3A, Administration

Work Function/Activity: Sedentary to Light Physical Demand

The job requires frequent sitting, standing, walking, and bending/stooping. Frequent repetitive body movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper.

OTHER

May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes

On call responsibilities as directed: No

Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes