Information Systems Director

Job Description

Spanish Fork City has an exciting opportunity for an established leader in information systems. We are seeking a new Information Systems Director for our Spanish Fork Community Network (SFCN) team.

SFCN is one of the nation's longest-running municipally owned broadband providers, delivering high-quality internet, television, and VOIP services for over two decades. As a department of Spanish Fork City, SFCN offers the rare combination of public-sector stability and leading-edge technology deployment.

This leadership role presents a unique opportunity to manage both enterprise IT systems and a full-scale municipal telecommunications network. You'll lead innovative initiatives that shape the city's digital future while working alongside dedicated professionals who share a mission of public service.

Joining Spanish Fork City means more than just a career, it's a chance to give back to the community, improve the lives of residents, and help power the technology that supports schools, first responders, businesses, and families across the city.

As an employee of Spanish Fork City, you'll enjoy the following benefits and perks:

Competitive benefits package including Health, Dental, Vision, and Life insurance plans

Competitive compensation with annual raises

Participation in the Utah Retirement System (URS) with additional City contributions to 401(k)

Ongoing support for professional development and certifications

Generous vacation, sick leave, and holiday pay

Recreation perks including golf passes to The Oaks Golf Course and a pass to the City's Recreation Center

About the Position: Under the general supervision of the City Manager, this exempt, at-will position provides strategic leadership, technical oversight, and cross-departmental collaboration to manage both the City's Information Systems Division and the Spanish Fork Community Network (SFCN), a municipal internet and television service provider.

Key Responsibilities:

Strategic Leadership & Governance

Set department goals, strategies, and metrics aligned with City priorities.

Lead digital transformation and oversee cybersecurity compliance (e.g., CJIS, NIST, HIPAA).

Identify and integrate emerging technologies to improve services and efficiency.

Align IT processes with municipal best practices to enhance performance and user experience.

Network & Telecommunications Oversight (SFCN)

Direct SFCN's internet, TV, and VOIP operations, including fiber network expansion and headend design.

Ensure reliability, security, and scalability of telecommunications systems.

Oversee engineering, technical support, and City-run cable channel operations.

Manage vendor relationships and equipment lifecycle.

City Technology Oversight (IT)

Manage enterprise IT systems, networks, applications, and infrastructure.

Lead implementation of new technologies, upgrades, and system integrations.

Coordinate IT procurement, vendor management, and project execution.

Team & Organizational Leadership

Hire, develop, and lead a high-performing team of IT and telecom professionals.

Provide coaching, mentorship, and performance oversight.

Promote collaboration, customer service excellence, and innovation.

Ensure clear communication within the team and across departments.

Operations & Administration

Develop and manage budgets; forecast staffing and technology needs.

Provide strategic reports and recommendations to City leadership.

Ensure compliance with municipal policies, and coordinate disaster recovery and business continuity plans.

Qualifications:

Bachelor's degree in information systems, computer science, engineering, or related field

10+ years of progressive IT/telecom experience, preferably with municipal or utility experience

Preferred certifications: CISSP, CCNP, PMP, ITIL, or equivalent

Deep knowledge of enterprise IT systems, networking, cybersecurity, and cloud services

Proven leadership, project management, and interpersonal skills

Additional Requirements:

Must reside within 30 minutes of Spanish Fork City limits

Available for on-call rotation for critical issues

Work Environment: Primarily office-based with occasional field work. Interaction with staff, vendors, and municipal partners in high-pressure or time-sensitive situations.

If you're ready to lead transformative technology efforts for a thriving community, join us at Spanish Fork City. Make an impact. Grow your career. Support your community.

View the full job description here.

Full-time