Job Description
Assured Imaging, a Rezolut company, is seeking a Medical Records Clerk to join our team!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes
Job Summary
The Medical Records Clerk is responsible for retrieving and processing both paper and electronic medical and billing record requests from medical facilities, physicians, patients, or other entities and respond to other general release of patient information while maintaining the confidentiality and security of PHI.
Essential Functions of a Medical Records Specialist
Works closely with administration and staff to support requests from patients and outside entities with obtaining records to support patient care and/or secure payment
Clerical duties, including answering phones, scanning, copying, printing and mail
Investigate and respond timely to inquiries received by email, phone, Teams or other means
Responsible for accurately documenting and actioning accounts
Draft communications to patients, patient representatives, payors, and outside entities as needed
Report on status of patient concerns, trends, missing information to management team
Competencies/Skills
Outstanding communications and interpersonal abilities
Knowledge of HIPPA and client confidentiality laws
Basic understanding of medical terminology and administrative processes
Strong organizational skills with an ability to effectively manage large amounts of detailed information
Strong commitment to customer satisfaction and an ability to make quick and accurate decisions
Ability to work independently with minimal supervision and as a part of a team
Ability to work at a high-volume level of accuracy
Proficient use of Microsoft Office applications (Word, Excel, Outlook) and internet resources
Willingness to learn and take on new challenges, roles and duties as assigned
Required Education and Experience
HS/Diploma GED equivalent
At least 1 year of relevant experience
What We Offer
Health, Dental, & Vision Insurance
401(k)
Basic Life/AD&D
Disability Insurance
Paid Time Off
Employee Assistance Program
Position Type/Expected Hours of Work
Full time, 8a-5p
Onsite
Full-time