IT Project Coordinator

InfuSystem is a growing healthcare service provider, specializing in infusion pumps and related products and services for patients in hospitals, clinics, ambulatory surgery centers, and other major service centers. We provide direct payer rentals, pump and consumable sales, and biomedical services and repair, serving all 50 states and Canada. Headquartered in Rochester Hills, Michigan, we have Centers of Excellence in Kansas, California, Massachusetts, Texas and Ontario, Canada.

As a leader in our field, our mission is to provide quality infusion services to patients and medical practices, including a 24â hour clinical support hotline. Our team effort provides product management and clinical support to enhance the lives of our patients and the communities we serve. Service is always our highest priority; keeping the patients’ health & safety at the center of everything we do.

SUMMARY:

The IT Project Coordinator is responsible for supporting the coordination and execution of IT and Operations projects within the organization. This role provides logistical, administrative, and scheduling assistance to ensure that projects are executed in a timely, efficient, and compliant manner. The individual in this role will collaborate with project managers, IT teams, clinical and business stakeholders, and third-party vendors to contribute to the success of technology initiatives that support healthcare operations and patient care delivery.

IN THIS ROLE, THE IDEAL CANDIDATE WILL:

Assist in the coordination of project schedules, meetings, task assignments, and milestone tracking.

Support documentation of project plans, meeting minutes, action items, risk logs, and decision tracking.

Track and update project status reports and key performance indicators (KPIs) under the direction of a project manager.

Facilitate communication among team members, stakeholders, and vendors to ensure project alignment and transparency.

Participate in issue and risk tracking by documenting and escalating concerns and supporting mitigation plans.

Maintain project-related files, documents, and templates in accordance with organizational standards.

Assist with administrative tasks including calendar management, agenda preparation, and meeting coordination.

Support budget tracking activities for technology implementations or system upgrades.

Coordinate activities involving distributed teams across multiple states and time zones.

Ensure adherence to applicable healthcare privacy and compliance standards (e.g., HIPAA) in handling project data and documentation.

Contribute to initiatives aimed at enhancing patient care, improving operational workflows, and reducing inefficiencies.

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS:

3 years of relevant experience in an IT, administrative, or project support role required; prior experience in a healthcare environment preferred.

Exposure to healthcare privacy regulations (e.g., HIPAA) or clinical workflows.

Familiarity with Agile, Scrum, or Waterfall methodologies.

Basic experience with data tracking and project performance reporting.

PERSONAL AND PROFESSIONAL ATTRIBUTES:

Basic understanding of project coordination principles and the project lifecycle.

Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), SharePoint, and Jira.

Strong organizational, time management, and attention-to-detail skills.

Ability to communicate effectively in both written and verbal form.

Capable of working independently and collaboratively in a hybrid work setting.

Willingness to learn and apply new tools, processes, and methodologies.

Demonstrated professionalism, discretion, and respect for confidentiality.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily sedentary work performed in a hybrid environment (remote and office-based settings).

Must be able to work at a computer for extended periods of time.

COMPREHENSIVE BENEFIT PACKAGE:

At InfuSystem, we give our employees the tools to succeed both on and off the job. Our generous benefits package provides comprehensive coverage to help you protect your health and earning power and prepare for the future. In addition, we offer perks and programs that help you grow in your career and make InfuSystem a great place to work!

Health plan options that include an employer contribution

Health Savings Account (HSA)

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

Dental and Vision premiums covered by InfuSystem

Life Insurance, STD & LTD

Paid Parental Leave

Adoption and Fertility Assistance

401(k) with a specified Company Match

Employee Stock Purchase Program

Tuition Assistance

Generous Paid Time Off plan

Employee Assistance Program

Competitive Pay

Employee Referral Bonus