Client Service Associate

Job Description

Company Description

About Us

At Bela Brand Bat, we are dedicated to helping brands find their voice in a competitive world. As a forward-thinking branding and communications company, we focus on crafting impactful strategies that blend creativity and clarity. Our team thrives on collaboration, precision, and results-driven innovation, delivering services that empower our clients and foster long-term partnerships.

Job Description

Job Description

We are currently seeking a Client Service Associate to join our team in Columbus, OH. The ideal candidate will be responsible for supporting client relationships, ensuring satisfaction, and facilitating smooth communication between clients and internal departments. This is an exciting opportunity to play a key role in delivering exceptional service while developing your skills in a dynamic and growth-oriented environment.

Responsibilities

Serve as the primary point of contact for assigned clients

Manage and track client requests, feedback, and follow-ups

Coordinate with internal departments to ensure client needs are met

Assist in preparing reports, presentations, and client-facing materials

Identify opportunities to enhance client satisfaction and service delivery

Maintain accurate records of communications and transactions

Support account management and business development activitiesQualifications

Qualifications

Bachelor’s degree in Business, Communications, or a related field

1–2 years of experience in client service, account management, or a related role

Excellent verbal and written communication skills

Strong organizational and time management abilities

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Ability to multitask and handle client issues with professionalism

Detail-oriented and proactive with a customer-first mindset

Additional Information

Benefits

Competitive annual salary ($45,000 – $55,000)

Opportunities for career advancement and professional development

Supportive and collaborative work environment

Training and skill-building workshops

Paid time off and holidays

Health and wellness program options

Full-time