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Student Success Coach, HEP (Grant Funded)

Company:
The University of North Georgia
Location:
Dahlonega, GA, 30533
Posted:
June 15, 2025
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Description:

Job Title: Student Success Coach, HEP (Grant Funded)

Location: UNG - Gainesville

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 277559

About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.Job Summary

The University of North Georgia is currently accepting applications for a Student Success Coach, HEP (Grant Funded) on the Gainesville campus. Under the general supervision of the HEP Director, the bilingual (English/Spanish) Student Success Coach for the High School Equivalency Program (HEP) at the University of North Georgia will provide academic, personal, and career intrusive coaching to help retain students and successfully attain on all UNG campuses. HEP is a federally funded program designed to support students from migrant and seasonal farm-worker background to obtain a GED. The program assists with both financial assistance and academic support services, with the goal of attaining a GED and sequentially, obtaining a job, enroll in post-secondary education or enroll in the military. The coach will collaborate with various institutional and external partners to provide student workshops, programs, and services to achieve student retention and post GED placement. Local travel may be required to help with recruitment and retention purposes. Position re-appointment is contingent upon reaching assigned goals, successfully meeting all job responsibilities and the continuation of grant on a yearly basis. Must be flexible. May work on some weekends and evenings. This is a grant funded position.Responsibilities

Successfully build rapport with HEP students by monitoring student progress and providing individualized intrusive coaching for personal, career & academic matters.

Coordinate and execute all workshops and develop Placement Action Plans (PAPs) for post GED attainment. Collaborate with other HEP staff to assess student progress and to revise Individual Learning Plan (ILP) for participant's success.

Plan academic interventions to reach grant student retention goals by collecting data, collaborating with staff, and other project partners to provide appropriate retention student and success services.

Collaborate with various institutional and external partners to establish connection for post GED placement; maintain records of post placement and HEP graduates; assist in the participants selection process.

Contribute to the planning of HEP student cultural trips and HEP graduation; assist in social media posting when appropriate.

Knowledge, Skills, & Abilities

Knowledgeable about higher education processes and student development is preferred.

Must have strong computer/technology, social media, and Microsoft Office skills.

Excellent written and verbal communication skills.

A strong background as a team player.

Ability to work under minimal direction/supervision to meet deadlines, follow through, and fluctuating workloads.

Ability to be organized, manage multiple tasks, and prioritize duties.

Ability to demonstrate empathy towards the plight of migrant/seasonal/agricultural work and life.

Ability to develop, implement, and facilitate student retention strategies; engage participants, university staff and partners; assess participants' learning needs; and monitor data.Required Qualifications

Bachelor's Degree required; majors in higher education, college student affairs, administration, adult education, social work, counseling, human services, educational leadership.

Bilingual in Spanish and English is required.

Valid Georgia Driver's License and reliable transportation.

Experience in developing student success strategies required.Preferred Qualifications

Master's Degree preferred.

One year of experience in serving underserved and disadvantaged students through community outreach, counseling, adult education, or direct student engagement in an academic environment is preferred.Proposed Salary

The minimum starting salary is $38,147.Required Documents to Attach

Resume

Cover Letter

Unofficial Transcripts

Contact information for three professional references.USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .Institutional Values

The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.Equal Employment Opportunity

The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.Other Information

This role is considered a position of trust.

Please note: the University of North Georgia career board updates daily, positions are subject to be removed without prior notice or before the posting expires. Background Check

Position of Trust + Education

Permanent

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