Director of Loss Prevention

Job Description

Company Description

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.Job Description

At Fairmont Dallas, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. Your leadership as Director, Loss Prevention will ensure an exceptional Loss Prevention team and efficient protocols to support your hotel as a safe, enjoyable workplace and travel destination.

Consistently offer professional, friendly and engaging service

Oversee the day-to-day management of the Loss Prevention department

Ensure overall guest and Colleague safety through the implementation and review of hotel-wide security measures

Act as a liaison within the community and policing forces to maintain awareness of current security issues

Complete daily Security reports

Liaison with other hotel security and law enforcement agencies and carry out investigations pertaining to all security matters

Be knowledgeable in the use of all security equipment, i.e. radios, cameras, electronic lock systems and report any safety, security and/or fire hazards or violations

Supervise and train all Security supervisors

Perform lock audits as required and assist in maintaining key control

Manage the departmental budget

Balance operational, administrative and Colleague needs

Assist guests regarding hotel facilities in an informative and helpful way

Follow department policies, procedures and service standards

Follow all safety policies Qualifications

Previous leadership experience in a similar role required

Computer literate in Microsoft Window applications required

Certification in CPR First Aid required

University/College degree in a related discipline required

Must possess a professional presentation

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

What’s in it for you:

Paid time off

Medical, Dental and Vision Insurance, 401K

Complimentary Shift Meal

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academy designed to sharpen your skills

Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21

Career development opportunities with national and international promotion opportunities

Full-time