Digital Marketing Account Manager

Our small, agile, diverse entrepreneurial group is looking for an Account Manager to join the team and help us with our growing list of clients in healthcare. To be successful, you’ll need to bond with clients and carry cross-channel marketing programs to fruition. The drive to deliver excellent work and client service, centered on great relationships, is at the core of this agency's business.

What you'll do as an Account Manager

Responsible for identifying and meeting client needs while aligning to internal processes to ensure successful initiation, management and execution of all initiatives for multiple pharmaceutical clients

Develop a deep understanding of each client’s business objectives, target audience, and regulatory requirements to effectively shape digital marketing strategies and campaigns.

Serve as the day-to-day client point of contact, communicating with the client on regular basis to monitor client satisfaction and effectively communicate progress of projects to ensure timely completion of projects

Participate in strategy development discussions; identify obstacles and challenges and provide ideas for discussion and implementation

Develop creative briefs including identifying issues/needs, describing project objectives, describing proposed services and assumptions; develop timelines and budget

Oversee all Medical/Legal/Regulatory submissions

Experience you’ll bring to the table

Minimum of 2 years of experience with a pharmaceutical advertising agency or medical communications firm with direct client/brand account management

Associate or Bachelor’s degree preferred (marketing, comms, psych, soc)

Excellent MS Office skills

Experience with project management platforms (i.e. SmartSheet, ActiveCollab, Workfront PHQ, Veeva, etc.)

Qualities you'll need to succeed in this role

Omni-channel marketing experience

Strong analytical skills, commitment to a client, and proven ability to manage

Strong time management and organizational skills

Excellent verbal and written communication/presentation skills

Fundamental understanding of web development and social platforms

Smart, friendly, energetic and collegial personality

Desire to produce high-quality work

Strong aesthetic eye for good design and usability

Eagle eye attention to detail

More reasons to consider Ascender:

10+ paid holidays

10 days paid vacation time

7 personal/sick days

Health/dental/vision insurance

Life insurance, LTD and STD

Annual stipend for professional development

Access to 401(k) plan

Hybrid schedule (3 days per week in Edison, NJ)