Operations Associate

Job Title: Operations Associate

Location: Parsippany, NJ [In-Office Role)

Job Type: Full-Time

Department: Operations

Reports To: Senior Operations Manager

About Us:

Bleakley Financial Group growing, client-centric Registered Investment Advisor (RIA) firm based in Parsippany, NJ, serving high-net-worth individuals, families, and small business owners. Our mission is to deliver highly personalized wealth management and financial planning solutions through a commitment to integrity, service, and long-term relationships. We foster a collaborative and professional work environment that values growth, precision, and proactive support.

Position Overview

The Operations Associate plays a critical role in supporting the daily operations of our wealth management firm. This entry-level position is ideal for a highly organized and motivated individual interested in building a career in financial services. You’ll be responsible for supporting core operational functions, maintaining accurate firm and account records, coordinating with custodians, and assisting with internal process execution to ensure smooth day-to-day operations.

Key Responsibilities

Operations Support, Custodian Liaison & Access Management

Support Senior Operations Manager by handling daily operational tasks to ensure smooth business activities.

Act as a point of contact between the firm and its custodians (e.g., LPL, Schwab, Pershing, Fidelity). Manage escalations related to account issues, paperwork, platform access, and transaction processing.

Collaborate with advisors and other team members to ensure custodian-related workflows are executed accurately and in compliance with firm and regulatory standards.

Manage user access and permissions across custodial platforms including onboarding new users, modifying roles, and maintaining up-to-date access controls in alignment with firm policies and compliance requirements.

Participate in ad-hoc projects to support and drive firm initiatives.

Check Deposits & Documentation

Deposit all checks received for contribution into client investment accounts in a timely and accurate manner.

Log each check in internal tracking systems, ensuring alignment with the appropriate client account and custodian.

Verify and collect rollover rationale forms for all rollover contributions, maintaining proper documentation for compliance.

Retirement Plan Administrative Services

Provides operational support to Retirement Plan Services. Duties include preparation and processing of Bleakley client agreements, recordkeeper account opening paperwork, and ongoing processing for retirement plan changes.

Assists the Retirement Plan Services Director with maintenance of plan records (Fi360, Practifi, Egnyte)

Works with billing department to coordinate retirement plan fees

Skills & Qualifications

Education:

Bachelor’s degree in finance, Business, or related field, or equivalent experience in the financial services industry.

Experience:

1-2 years of experience in a client service or operations role within a financial services environment, preferably in an RIA, wealth management, or brokerage firm.

Knowledge of financial products, account types, and investment industry terminology.

Technical Skills:

Proficient in Microsoft Office Suite (Excel, Word, Outlook).

Experience with CRM (Salesforce), custodial platforms (e.g., Schwab, Fidelity, Pershing), and financial account management systems is a plus.

Strong understanding of financial industry; primarily RIAs.

Soft Skills:

Strong attention to detail and ability to handle sensitive client information with discretion.

Excellent communication skills, both verbal and written.

Strong problem-solving skills and the ability to troubleshoot issues independently.

Client-focused with a high level of professionalism and service orientation.

Ability to prioritize and manage multiple tasks in a fast-paced environment.

Certifications (Preferred, but not required):

Series 65, or other relevant financial industry certifications, are a plus but not required.

Work Environment:

This role is based in an office environment (or hybrid, depending on company policy)

Compensation & Benefits:

Competitive salary based on experience.

Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off (PTO).

Opportunities for career growth and development within the firm.

Right to Revise:

This job description is not meant to be all-inclusive, and the Company reserves the right to revise this job description as necessary without advance notice.

The statements herein are intended to describe the general nature and level of work being performed by the employee. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer without notice.

Why Join Us:

Opportunity to play a key role in the growth and success of a leading RIA firm.

Collaborative and supportive team environment.

Competitive salary and benefits package.

Continuous professional development opportunities.

High end office located in Parsippany NJ with gym on-site.

Culture activities focused on health & wellness, team collaboration, and employee engagement.