Program Manager - Inpatient Facility

Full-time

Description

PROGRAM MANAGER:

Conifer Park is looking for a Program Manager to join our Inpatient clinic in Glenville, NY. In this role, you will focus on maintaining a therapeutic program for patients while developing and implementing, as well as evaluating and reporting, on program goals and objectives. You will plan, schedule and coordinate the delivery of services for the assigned program in cooperation with all other relevant departments for all shifts as well as managing all program changes as needed.

DUTIES AND RESPONSIBILITIES:

Ensures that patients receive individualized care and attention. Manages patient census effectively

Provides timely resolution of patient concerns & complaints (patient-patient; patient-staff)

Maintains a well-coordinated provision of interdisciplinary care for patients before, during and after discharge

Coordinates the timely delivery of specialized services for patients from other relevant departments and disciplines (medical, nursing, psychiatry, activities, dietary)

Participates with Intake Department and Admissions Department to ensure the efficient and timely admission of patients

Provides individual and group supervision to assigned staff, covering both clinical skills and administrative issues

Ensures adequate numbers and presence of properly credentialed staff at all times

Develop, deliver and ensure staff participates in and all mandatory trainings

Provides timely feedback, praise and discipline to staff (working cooperatively with HR & the Union)

Continually strives to improve the quality of service to provide excellence in patient care

Continually monitors and, along with staff, refines the clinical program to meet the needs of the patients (using chart audits, patient & referent satisfaction surveys, staff competency reviews, etc)

Maintains current knowledge of OASAS regulations and JCAHO standards

Ensures staff and program maintain compliance with OASAS/JCAHO (particularly documentation)

Ensures that all relevant staff are aware of individual patient care issues, inter-departmental developments and organizational policy

Holds regularly scheduled staff meetings and shares information from other departments

Maintains current policies/procedures for staff on the unit(s) and ensures staff awareness of policies

Maintains a confidential environment in which both patients and staff feel respected and safe

Other duties as required

Schedules:

Tuesdays-Saturdays 8:00am-5:00pm

Sundays - Thursdays 8:00am - 5:00pm

Requirements

REQUIREMENTS:

Bachelor's Degree with QHP, including RN, CASAC, MHC, etc

Master's Degree preferred

License such as LMHC or LMSW preferred

Basic PC skills desirable (spreadsheet and word processing)

We offer competitive wages, benefits, and a pension plan in a supportive working environment.

Background checks, pre-employment & drug screenings required.

We are an equal opportunity employer according to standards

INDHP

Salary Description

60,000.00