Customer Call Center Rep

Customer Call Center needs 2 years' experience

Customer Call Center requires:

• High school diploma

• Call center

• Customer service

• 30 WPM

• High volume call center

Customer Call Center duties:

• Act as initial point of contact for inquiries from potential and existing beneficiaries related to Client programs.

• Provide one-to-one telephone contact with consumers and providers.

• Assist with password resets.

• Accurately respond to incoming calls received by the call center.

• Accurately document all interactions with consumers.