CRM Developer

Minimum 8–12-year experience in MS Dynamics 365 CRM Customer Engagement with knowledge in Banking and Financial Services domain

• Good understanding on capabilities of D365 Sales, Service, Dataverse, and Power apps

• Experience in requirement gathering, analysis, and in conducting workshops to drive requirements design by engaging Business Technical stakeholders

• Facilitating the review and approval of requirements from all stakeholders

• Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage.

• Experience in MS CRM & 3rd party Integration using Middleware Tools (Mulesoft)/ API's(REST, ODATA Web API's) /SSIS packages.

• Experience in data migration– data analysis, data mappings, data harmonization using OOB and third party tools, preferable expereince in Azure Data Factory.

• Experience in data migration and translation using middleware and Dynamics 365 CRM out of the box data import process

• Experience in data analysis and validation with CRM dynamics configuration rules

• Exposure in Workflows Plugins Form Customization and CRM Administration

• Writing user stories conducting grooming sessions and story walkthroughs

• Giving demo to the Product Owner and other stakeholders for final sign off

• Preparation of use case diagrams, UMLs Sequence diagrams, and Visio flows

• Authoring User Stories, grooming Integration backlog, identify dependencies and sequence the work production.

• Work closely with the team to define the backlog and the sequence of implementation of the backlog

• Impacts analysis of change requests on the existing business flows

• Help the POs decide the fitment of those change requests into existing business flows without additional development effort

• Participate in sprint planning, review backlog refinement, and story grooming

• Contribute to the transfer of functional requirements to development and test teams

• Stay abreast on updates and new releases in CRM technologies and able to educate end-users on CRM functions

• Perform system integration or user acceptance testing

• Conduct application-level testing to certify the feature

Please send your resume to