Outreach Case Manager-SNOFO Outreach-NH

Columbus House, Inc.

Job Posting: Full Time (32 hours/week), FLSA Non-Exempt, Non-Essential

SNOFO Outreach Case Manager

Temporary Position

Company Overview & Mission

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.

Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities."

Purpose

Under the direction of the Program Manager of Case Management Services, the Outreach Case Manager seeks to outreach and engage men and women over the age of eighteen who are homeless and struggle with unresolved issues of mental illness and substance abuse and are not receiving services and to link them to agencies and activities that will stabilize their lives, support their sobriety, and empower them to end their homelessness.

Duties and Responsibilities

Conduct street outreach

Provide linkages for clients who are in need of social, mental health, educational, vocational, recreational, spiritual, and or substance abuse services

Provide transportation to appointments for clients

Coordinate and collaborate with other agencies and social service providers

Engage in “street” outreach in all kinds of weather conditions

Attend weekly and monthly agency, program and network meetings

Monitor all cases assigned and complete all documentation/charting required by Columbus House and its relevant funders

Complete First Contact Forms

Maintain and update weekly charting and movement reports

Enter and maintain all client charts accurately and timely into the Homeless Management Information System database Case Worthy

Other related duties as assigned in support of a 17 client case load

Qualifications

Minimum of two years’ experience working in human services or related fields

Excellent organizational and time management skills with a deadline oriented mindset

Strong written and oral communication skills employing the English language

Proficient is Microsoft Office and other common desk top applications

Able to effectively use the local network of substance abuse, mental health, and social services providers

Familiar with criminal justice and able to engage, manage, motivate, and support

Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics

Complete knowledge base of all aspects of the delivery of person-centered case management

Able to meet all documentation requirements

Knowledgeable about crisis intervention, boundaries, confidentiality, universal precautions, harm reduction, trauma informed care and motivational interviewing

Valid drivers’ license with a good driving history

Supervised by: Program Manager of Case Management Services

Salary: $25.50-$27.50 per hour based upon education and experience plus excellent benefits

Schedule: Sun & Tue: 10am–6pm, Mon & Wed: 9am–5pm

Benefits:

· Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment

· 401 K retirement plan with employer matching contribution

· Paid time off

· 10 paid holidays

Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to or email to or apply at

Equal Opportunity/Affirmative Action Employer: Protected Veterans and Individuals with Disabilities Encouraged to Apply

Sun & Tue: 10am–6pm, Mon & Wed: 9am–5pm

32 hours

PI273185482