Inside Sales Associate

Job Description

Salary:

Inside Sales Associate

Lyon Metal Roofing is looking for a qualified inside sales associate. The purpose of an inside sales associate is to take orders from customers, process the orders, and ensure that customers receive the goods or services they have requested in a timely and efficient manner. The sales associate is responsible for accurately gathering customer information, communicating product availability, providing pricing information, and confirming order details. The sales associate must also effectively handle customer inquiries, complaints, and requests and resolve any related issues in a professional manner.

Inside Sales Role

A job as a sales associate involves taking orders from customers, either face-to-face, over the phone or online, and then entering the information into a computer system. They may also be responsible for taking payments, resolving customer complaints, and providing additional information and advice.

Inside Sales Duties

Greet customers in a friendly and professional manner

Take orders accurately and enter them into the system

Provide customers with accurate information about the items in our system

Upsell menu items when appropriate

Process payments and provide change

Assist with customer inquiries and complaints

Clear and clean tables

Maintain stock and supplies

Ensure adherence to health and safety procedures

Inside Sales Requirements

Greet and take orders from customers

Ensure customer satisfaction

Answer customer inquiries in a friendly and professional manner

Process customer payments

Inside Sales Skills

Excellent customer service

Accurate order taking

Professional telephone manner

Sales Associate Personal Traits

Friendly

Organized

Good communication skills

Full-time