Traveling Store Manager

Job Description

Job Summary:

The Traveling Store Manager involves being responsible for the day to day management of a Buckeye Gold Coin & Jewelry store in accordance with the overall company, state, and federal policy and procedures. The manager focuses on customer service interaction by both the buying and selling of coins, bullions and jewelry and the ability to convey information accurately about the products and services that the company provides. These locations include and are not limited to Dublin, Grove City, Pickerington, Clintonville, and Westerville.

General Accountabilities:

Provides the customers information about the products and services provided by Buckeye Gold Coin & Jewelry.

Ensures full customer satisfaction and maintains a friendly and helpful demeanor.

Ability to properly set up/break down the jewelry/coin cases as it is laid out by each individual store's layout. Ability to correctly identify, sort, and separate gold, silver, and platinum by purity.

Ability to properly secure all company assets as directed by company policy.

Maintains rapport with regular customers at each location covered by traveling Customer Service Rep.

Ensure proper cash handling by balancing the store register each morning and evening at close of business. Process all buy and sales tickets with the appropriate documentation from customer and also verifying that the customer is not on the Do Not Buy list provided by local law enforcement. Process eBay sales. All eBay sales during shift are to be processed and packaged. It is then their responsibility to take them to the post office within 24 hrs to have scanned in to acquire a receipt.Keep records of customer transactions in proper sequential order and filed in the appropriate location. *The company reserves the right to add or change duties at any time.

Physical Requirements/Work Environment:

Ability to work a 9 hr shift.

Ability to frequently stand and sit throughout shift.

Ability to stand, walk, reach, bend or lift up to 25 pounds.

Ability to walk with 25 pounds after lifting.

Ability to communicate by both speaking and listening with comprehension.

Own or have access to a reliable vehicle and the ability to safely drive to and from work.

Job Qualifications:

Education: High school diploma or equivalent

No criminal history of any type other than traffic violations.

Skills:

Excellent verbal and written communication

Critical thinking

Active listening

Multitasking

Strong math skills

Full-time