Inside Sales Specialist

Job Description

Inside sales representatives develop, maintain, and interact primarily utilizing the phone and other forms of electronic communication to new and existing customers to increase sales of products and/or services.

1. Display responsiveness and diligence while processing quotes, bids, and sales orders via emails, EDI, web portals, and phone calls. Acknowledge receipt of requests and provide periodic status updates when appropriate.

2. Take pride and ownership in all portal items. This includes following up on quotes which have reached 30 days since entry date, and orders which may need to be expedited to ensure we meet our customers’ needs. When reviewing quotes and orders, log insufficient inventory through P21 to assist purchasing in making informed decisions.

3. Take part in continuous web-based and in-person internal/external training sessions in pursuit of technical knowledge to better serve customers.

4. Utilize and contribute to internal tools such as the buyout list in order to improve outsourcing miscellaneous material for customers.

. Work in tandem with account managers through emails, conference calls, web meetings and on-site visits to improve customer relationships.

6. Provide warm and welcoming support to walk-in and will call customers.

7. Assist warehouse team members with pulling & checking orders, receiving and staging inventory, and scheduling hot shot or motor freight shipments when appropriate.

8. Improve company’s customer service by communicating with Branch Manager on any issues regarding inventory, customer relations, and vendor management.

9. Seek and suggest ways the company can improve, and report these suggestions to branch manager. Be an active participant in your monthly branch meetings, especially when your suggestions are discussed.

10. On a daily basis, provide the level of service you wish to receive from others. This is an all-encompassing practice which applies to all vendor and customer interactions, including sales marketing calls.

11. Work closely with internal customers, such as accounting and IT, to assist in expedient problem resolution.

12. Perform other duties within the scope of the inside sales position, including participation in the company’s 24/7 call-out plan, which helps set us apart from our competitors.

ESSENTIAL DUTIES AND REPONSIBILITIES: As part of the Moody-Price inside sales team the items above are considered to be an outline of an inside sales representative’s duties and responsibilities. They are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee within the scope of inside sales duties.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.Company Description

MAGNUM STAFFING is a recruiting and staffing solutions firm based in Houston, Texas, and founded in 1996.

Our areas of specialization include manufacturing, production, warehouse/distribution, technical, and logistics for the industrial business sector.

We also provide various services to any industry that assists the client in their human capital management issues. This includes vendor on premise, managed services, payroll transferring and a direct hire specialist focusing on exempt and non-exempt engineering, manufacturing, petrochemical, supply chain management, finance and field operations positions.

With the Staffing industry’s badge of professionalism and seal of excellence behind each hiring manager, Magnum has been designated as one of the top 10 staffing firms in Houston by the Houston Business Journal.

Also, Magnum was the first industrial staffing firm in Houston to require every hiring manager to be CTS certified, setting the precedent for the city’s industrial staffing industry. By ensuring each hiring manager earns CTS certification, Magnum guarantees its hiring professionals have the most up-to-date knowledge of current employment laws and procedures, as well as business operations and ethics.

DOE

Full-time