IT Support Help Desk Specialist

Job Details

NC 1 - Elizabeth City, NC

Full Time

4 Year Degree

Government

Description

IT Help Desk Support Specialists are responsible for resolving/correcting hardware, software, and network incident management tickets. These specialists must be proficient in re-imaging, reconfiguring, and repairing standard workstations (laptops and desktops). They are also required to troubleshoot, reconfigure, and repair network connections of ethernet & fiber optics cables, including wall ports or switch ports, onsite switch & router configuration, & port-level security corrections as required.

Qualifications

•A minimum of 10 years of experience.

•A Bachelors degree in Computer Science, Information Systems, or other relevant technical discipline.

•An active secret clearance

Equal Opportunity Employer, including veterans and individuals with disabilities