Business Analyst - Association Management Systems

Hartman Executive Advisors was founded with the vision of providing business-focused, vendor-independent consulting to mid-sized companies. As independent, trusted strategic advisors to our clients, Hartman’s mission is to create meaningful business outcomes that foster growth, greater financial returns, and market dominance. By developing a deep understanding of the business challenges arising from poorly aligned technology and uncovering the transformational opportunities that result from strategically aligned technology, we set the path to advance, cultivate and leverage people, processes and systems to change and transform organizations. At Hartman, we deliver powerful business outcomes by leveraging technology strategy as a game-changer for our clients.

Summary

Hartman is looking for an Association Management System SME to provide the expertise needed to implement enterprise level solutions related to association and nonprofit systems such as Association Management Systems (AMS), Learning Management Systems (LMS) or Grant Management Systems (GMS). This includes being a key contributor to efforts related to project management, identifying requirements, analyzing systems, and workflows/business processes to ensure they meet complex and changing business needs and interfacing with project stakeholders. The Business Analyst will be expected to demonstrate innovative approaches to solving the unique challenges encountered at rapidly expanding organizations.

Job Duties

Document requirements, define scope and objectives and formulate systems to meet business strategies

Define project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget

Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions

Make recommendations on operational objectives by studying business functions; gathering information; evaluating output requirements and formats

Ensure high levels of service delivery, systems availability, security controls and recoverability. Drive cost saving through innovation and critical thinking

Deliverables will include project charters, project management plans, Architectural review documents, design reviews, change and release management documents

Design and implement performance and operational enhancements

Troubleshoot production support issues post-deployment and come up with solutions as needed

Be a major contributor in the forensic analysis of a system issue and add value to the determination to the root cause analysis and the development of improvements to prevent reoccurrence

Develop internal documentation for key systems and services.

Requirements

5+ years’ experience working in a Business Analyst/Project Management capacity preferably within an Association and/or Non-Profit environment

BS in IT related, or business management related field preferred

Strong interpersonal skills and communications skills. Ability to communicate effectively to both technical and business personnel at all levels of an organization

Experience in multiple technical disciplines in business analysis, project management and engineering functions

Strong knowledge of trend analysis and automation to develop efficiencies and reporting

Ability to work within a team

Time management skills and ability to meet deadlines

Project management knowledge and experience managing small to mid-size IT projects preferably within Association Management Systems

Hartman Executive Advisors’ is an equal opportunity employer. Hartman is committed to the principle of equal employment opportunity for all employees and to providing a work environment free from discrimination and harassment. All employment decisions at Hartman are based on business needs, job requirements, and individual qualifications without regard to race, color, gender, religion, age, national origin, veteran status, marital status, sexual orientation, physical or mental disability, genetics or any other characteristic protected by applicable law, provided the employee can perform the essential functions of the job.