Front Office Receptionist

Job Description

We are a small private-practice health-care provider specializing in hearing care serving the communities of Santa Clara County and surrounding areas.

We’re seeking a person who will be the perfect fit to join our team in our audiology practice located in San Jose. Experience is important, but personality traits and attitude are the number one priority. If this is how your co-workers and friends would describe you, we’d like to meet you:

Always happy, smiles a lot, positive attitude, always a pleasure to be around.

Friendly, warm, an extrovert, a people person – and comes across the very first time you meet someone, even on the telephone.

Patient, compassionate, helpful especially with older people. Even temperament, calm, always pleasant, unflappable. Has a knack for being able to turn a frown into a smile.

Committed, dedicated, a great teammate, pitches in without being asked, puts team accomplishments ahead of individual accomplishments.

Accurate, detailed, gets things right, double checks their own work, makes very few mistakes

Owns it: accepts responsibility, credits others for successes and accepts responsibility for failures. Always finds a constructive way to solve a problem.

Coachable, doesn’t get defensive, accepts feedback with a positive attitude. Always looking for ways to grow and improve.

Reliable, dependable, doesn’t just arrive on time: often comes in a little early to make sure they’re prepared for the day; willing to stay late when there’s work that needs to be done.

These statements also describe the people you’ll be working with in our office. It’s the kind of culture we’ve developed, and we’re absolutely committed to maintaining that culture. The person we hire has to be a great fit, and we’re prepared to wait until the perfect match comes along.

Experience in customer service is important. Experience in a medical office could be a plus too, if it had the right culture. Basic computer skills (Word, some Excel) are required. Experience with a medical office management system is a plus, but not necessary. Previous experience in hearing care isn’t necessary, we’ll train you and show you what you’ll need to know to communicate with patients effectively.

This isn’t just a job: it’s a commitment to a team, serving a real purpose, helping people stay connected with their loved ones and enjoy life. If that appeals to you, and the above description made you say “Hey! That’s me!”, then we’d love to talk.

Of course, we want to see your resume, so send that along. We also want you to describe your perfect job, so send that along too – it’s very important to us

Full-time