Front Desk Receptionist
Description:
About the Role:
Are you passionate about helping others and ensuring a welcoming experience? Join our dedicated healthcare team as a Front Desk Receptionist and be the first friendly face patients see when they walk through our doors. In this vital role, you’ll help manage daily patient flow, schedule appointments, and provide top-notch customer service to every patient and visitor.
Key Responsibilities:
Greet and check in patients and visitors with professionalism and care
Maintain patient flow in the waiting area to ensure timely service
Schedule appointments and manage the appointment system efficiently
Answer incoming calls, direct to the appropriate departments, or take messages
Verify patient insurance and collect co-pays and required documentation
Accurately update patient sign-in logs and post payments into the system
Balance and reconcile daily revenue receipts and reports
Assist with correspondence, memos, and other clerical tasks
Handle mail distribution and internal communications
Support COVID-19 testing appointments as needed
Travel between clinical sites when necessary
Perform additional administrative duties as assigned
Qualifications:
High school diploma or GED required
Minimum 6 months of relevant experience in a medical or office setting preferred
Strong communication and organizational skills
Experience with patient scheduling and insurance verification a plus
Friendly, dependable, and professional demeanor
Apply Today!
If you’re dependable, people-oriented, and ready to play a key role in patient care, we want to hear from you!
ALABAMA REGIONAL MEDICAL SERVICES is an EEO employer - M/F/Vets/Disabled
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