Operations Manager- DOD Gateway

Overview

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism

Responsibilities

What You'll Do

NCTAMS PAC provides comprehensive, around-the-clock telecommunications support to strategic and tactical war-fighters throughout the U.S. Indo-Pacific Command Area of Responsibility and beyond. This positions manages the operation and maintenance of four Operations Centers: Wahiawa, Hawaii Satellite Communications (SATCOM), Mobile User Objective System (MUOS), Kaneohe, Hawaii Tactical Support Communications (TSCOMM), Naval Radio Transmitting Facility (NRTF). The on-site DOD Gateway Operation Managers shall have a TS/SCI Clearance and possess relevant experience in managing a team of system operators responsible for local and remote operations

Responsibilities

Responsible for the facilities professionalism and timely communication with both customers and higher authority.

Ensures the balance of work-load to an integrated support team managing the daily (24 hours a day, 7 days a week) care and operations of equipment located in multiple geographically separated locations.

Maintains Standard Operating Procedures and develops procedures to assure maximum availability of operational assets.

Help resolve disputes or disagreements.

Ensure Operators are properly trained, executing, and reporting in a timely manner.

Provides timely reports on Equipment Status, Trend Analysis, Hazardous Conditions (HAZCON), and Outages.

Obtain EKMS 301 certification within 30 days of hire.

Maintains the sites Master Station Log and ensures all events occurring on shift are accurately documented.

Responsible for the site’s security. Conducts periodic security rounds of the building and compound.

Flexible 8x5 (Monday-Friday) (24x7 on-call) work schedule 24-hour X 7 support.

Qualifications

Minimum Qualifications

Education- One-year related experience may be substituted for one year of education, if degree is required.

High School diploma

Certifications

Must be minimally IAT Level II certified with appropriate baseline security and operating system/computer environment (OS/CE) certification in accordance with DoD 8570. 1-M and SECNAV-M 5239. 2)

CSWF Code 47 Position (reference Attachment “Cyber Security Work Force Requirements” and DoD Directive 8140.01 Cyberspace Workforce Management, DoD Directive 8570.01-M Information Assurance Workforce Improvement Program and SECNAV M-5239.2 Cyberspace Information Technology and Cybersecurity Workforce Management and Qualification Manual)

Sec+ / BPE / CWSP / WCET / IPEP

Obtain EKMS 301 certification within 30 days of hire.

Experience

15 years of general experience with minimum of 10 years specialized technical experience

The ideal candidate must have a broad knowledge of SATOM/Global Teleport site and systems to include operations and maintenance functions. Possess domain expertise in Satellite Communications (SATCOM) and network system operations, help desk coordination, expeditionary military network operations, Continuity of Operations (COOP) planning, facilities and cyber security, and project management.

Experience managing personnel covered by Collective Bargaining Agreements (CBA) a plus

Security Clearance

U.S. Citizenship Required

Active Secret Clearance

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

#LI-DH1

#clearance