EB Policy Billing & Reconciliation Specialist

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

To manage and execute the billing process for employee benefits (corporate solutions) policies, ensuring accurate premium booking, accounting journal entries, receipt generation, and reconciliation. This role plays a critical function in maintaining financial accuracy and compliance while supporting operational efficiency. This function excludes collection, which is handled by the Corporate Solutions Department.

• Premium Booking and Billing Processing

Accurately process and book premium invoices in the policy administration system.

Ensure timely and accurate generation of premium bills in accordance with policy terms and agreements.

• Accounting Journal Entries

Record accurate accounting journal entries related to premium transactions.

Ensure proper classification and posting of premiums in alignment with financial reporting requirements.

• Receipt Generation and Payment Acknowledgment

Generate official premium receipts upon payment confirmation.

Ensure proper documentation and record-keeping of receipts for auditing and reporting purposes.

• Reconciliation and Financial Accuracy

Perform regular reconciliation of premium bookings, payments, and receipts to ensure data integrity.

Investigate and resolve discrepancies between billing records, payments received, and financial reports

Stakeholder Coordination

Work closely with internal teams, including Finance, Corporate Solutions (Collection Team), IT, and Compliance, to ensure smooth billing operations.

Provide billing-related information and support to Corporate Solutions for client inquiries.

Assist with internal and external audits by preparing relevant billing records and reconciliations

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

JR-58035