Database Administrator

Job Description

Job Title: Database Administrator (DBA)

Reports To: Data Services Manager

Founded in 1998, Rosnet is a leading restaurant back-of-house solution, providing tools and data analytics to help clients boost their profitability. Servicing all types of restaurants from QSR to fine dining, all backed by 24/7 customer support with real humans, Rosnet goes above and beyond the industry standard.

Rosnet is an incredible and inspiring place to work, offering a dynamic and engaging environment that fosters both personal and professional growth. Our team is not only vibrant and diverse, but it also brings together a wide array of talents, backgrounds, and perspectives, creating a rich tapestry of ideas and innovation. We pride ourselves on maintaining a perfect balance between hard work and enjoyment, ensuring that while we are dedicated to achieving our goals and delivering exceptional results, we also make time for plenty of fun and giving back to the community.

Job Summary:

The Database Administrator plays a crucial role in supporting and optimizing our websites and applications. This position focuses on configuring, implementing, and maintaining MS SQL Server database systems to ensure high performance and reliability. This role thrives in a dynamic environment and is passionate about delivering excellent customer service. This role requires a service-oriented mindset with a strong sense of ownership, proactive problem-solving skills, and a commitment to maintaining Rosnet’s industry-leading 99% website availability. Join a fast-paced, dynamic environment within an established and growing company. We're looking for someone who can bring both technical expertise and strategic thinking to support our growth goals—proactively identifying scalable solutions while keeping an eye on cost efficiency.

Key Responsibilities:

Administer large SQL Server database environments with hundreds of databases per environment.

Monitor and maintain production databases to ensure high availability, optimal performance, and security.

Identify, troubleshoot, and resolve database performance issues using diagnostic tools and tuning techniques.

Configure database monitoring software to optimize alerts and reduce the need for manual monitoring.

Design and implement performance baselines and proactively manage database resources.

Automate database administration tasks by creating, scheduling, and maintaining SQL jobs.

Develop and maintain T-SQL stored procedures, scripts, and utilities for data management and performance optimization.

Document infrastructure, configurations, processes, and database administration procedures.

Collaborate with Infrastructure and Software Engineer teams to support hardware, storage, networking, and cloud integration needs.

Support disaster recovery planning and execution, including backup/restore strategies and high availability configurations.

Configure and administer Azure Workspaces (e.g., Azure Synapse, Azure Machine Learning, or other workspace-enabled services) used in conjunction with ADLS, including access controls, integration settings, and resource management.

Support data pipelines and integration workflows that leverage Azure Data Lake Storage (ADLS) for large-scale storage and processing.

Assist with cloud migration efforts and support hybrid on-prem/Azure environments.

Provide after-hours support on an as-needed basis.

Qualifications:

Experience:

5+ years of experience in SQL Server 2012 and above administration.

5+ years of experience troubleshooting, tuning, and resolving database performance issues.

Extensive experience in diagnosing and resolving performance issues using tools such as SQL Profiler, Extended Events, DMVs, and Query Store.

Strong experience in database backup/recovery, failover, and disaster recovery models.

Deep understanding of indexing, query optimization, and SQL Server internals.

Proficiency in writing and optimizing T-SQL.

Familiarity with Azure Data Factory, Azure Monitor, and related cloud-native data services.

Experience integrating on-prem SQL Server environments with Azure cloud storage and compute.

Solid interpersonal, communication, and organizational skills.

Self-starter with the ability to work independently and handle tasks with minimal supervision.

Preferred Qualifications:

Bachelor’s degree in Computer Science or related specialty (or equivalent work experience).

Microsoft SQL Server certification is a plus.

Global mindset with the ability to support growth initiatives in international markets.

BENEFITS

Why Join Us?

As a Database Administrator at Rosnet, your work will directly support the reliability and efficiency of our platforms, ensuring our clients experience seamless service. You will be integral to maintaining our 99% website availability, a cornerstone of our commitment to excellence. By joining our team, you will have the opportunity to work in a collaborative, forward-thinking environment where your contributions drive meaningful impact across the organization.

Rosnet offers very competitive base salaries. We also offer health, dental and vision insurance. The company matches up to 4% of your earnings deposited into your 401(k)-retirement plan. Everyone needs to recharge their batteries, so we offer two weeks of paid vacation along with six paid time off days per year. We want you to stay healthy, so we offer gym membership discounts.

EQUAL OPPORTUNITY EMPLOYER

Rosnet is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices based on race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Full-time