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PROGRAM OPERATIONS MANAGER

Company:
People Incorporated
Location:
Fall River, MA, 02720
Posted:
June 14, 2025
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Description:

Program Operations Manager - Full Time

Pay Rate: $64,500

Schedule: Monday -Friday 9am-5pm (requires flexibility outside of regular schedule)

COME JOIN OUR AMAZING TEAM!

People, Incorporated is a human service agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community. Let People, Incorporated be Your Path to Opportunity!

The Program Operations Manager (POM) serves as a Residential Division management team member responsible for the overall functioning of the assigned residential site(s), including quality treatment, contract compliance, budget management, facilities, hiring, training and retaining staff and ensuring proper staff coverage to meet the individuals' needs. This position requires working two weekend shifts per month based on a flexible schedule. This position requires on call afterhours rotation responsibilities. The Agency has the right to relocate staff, including POMs, to a new home based on the needs of the individuals.

QUALFICATIONS:

Bachelor's degree in human services or a related field and two years' related experience, one year in a supervisory capacity; or an associate's degree and three years' related experience, one year in a supervisory capacity; or suitable combination of education and experience

Excellent oral and written communication skills

Ability to demonstrate effective project management skills

Ability to follow organization policies, procedures, and management decisions

Ability to supervise or coordinate others in a residential setting serving developmental and intellectually disabled adults

Ability to respond adeptly and responsibly to site and division emergencies

Ability to safely transport individuals using an Agency and/or personal vehicle

A qualifying criminal background check, driving record, and a valid driver's license

A current copy of all required health records and TB Why join our Team?

Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities

At People Incorporated you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes:

**For employees working in benefit eligible positions only**

Available Benefits:

4 weeks accrued paid time off

11 paid holidays annually

Health Insurance

Dental Insurance

Vision Insurance

403(b) savings plan

Wellness Activities and initiatives

Medical and Dependent Care Flexible Account

FREE Life and Long-term Disability Insurance

Short-term Disability Insurance

Select discounts through LifeMart (i.e., Discount movie and theme park tickets, savings on T-Mobile)

Employee Assistance Program

Fitness Center on Site

Discounts on Auto, Home and Renters Insurance

Free Financial Planning/Analysis

Public Service Student Loan Forgiveness Program Professional Developmental:

Tuition Assistance Program

Financial support with monthly student loan payments

Reimbursement for C.N.A. Training and Licensing

FREE DDS Certificate (Human Service)

Scholarship Opportunities

Degree Completion Incentive What do I need to join the team?

Be a compassionate person and enjoy making a difference in someone's life

A qualifying criminal background check and driving record

Valid driver's license; Use of your personal vehicle.

A TB screening and Physical is required upon hire and a TB update every two years after

Join us! #peoplewithapurpose

People Incorporated is committed to an inclusive and diverse work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce that reflects the diverse backgrounds of those we serve is what drives our Agency's success. We continue to promote an environment of continuous learning, inclusion, mutual respect, and belonging to ensure our employees feel valued, seen, and heard.

People Incorporated offers a competitive salary and benefit package that includes health, dental, 403(b), FSA, LTD, Life Insurance and generous accrued time off. To learn more about People Incorporated please visit us online at

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