Customer Program Manager

Job Description

Do you welcome the opportunity to drive projects from initial contact to final involvement? Do you have a knack for creatively working with disparate internal and external groups, including Engineering, Sales, and Management? Do you want to contribute meaningfully to a growing company’s success?

Annapolis Micro Systems, Inc. is looking for professionals willing to learn and grow with us while supporting our customers’ programs. You will work on important, cutting-edge programs for all the major defense contractors, many Fortune 500 companies, and multiple government agencies. Our world-class products and systems are deployed in dozens of high-profile programs that have an important bearing on national security and computing technology.

Spearheading the entire program life cycle, the Customer Program Manager will interact with all levels from Annapolis Micro Systems and our customers' teams. For example, the process includes working internally to establish a solution to a customer’s problem, and creating and documenting the architecture, schedule, and cost of that solution. Next comes driving and tracking the development of that solution, while feeding back progress to the customer and Annapolis Micro Systems' management.

Essential Duties and Responsibilities

Coordinate Annapolis Micro Systems input on customer programs from initial contact until end of Annapolis involvement in program

Visit/communicate with customer to discuss Annapolis COTS products and technical solutions to program

Key member of team to provide technical solution for program

Key member of team to provide proposals and answer compliance with RFIs/RFQs

Lead/Involved in Customer Progress Meetings

Keep track of schedule for program, when necessary

Monitor and drive deadlines to completion

Communicate with customer and FAEs to resolve technical issues

Compile and organize business and technical documents/information regarding each customer program

Documents include: RFIs, RFQs, SOWs, Development estimates, Proposals, Quotes, POs, System Block Diagrams, etc.

Feedback technical customer requirements to Product Development group to ensure Annapolis Micro Systems is developing the correct products and features in the future

Interface to Annapolis FAEs, Engineering, Sales and work closely with Senior Management

Requirements

Bachelor’s or Master's degree in Engineering or other technical disciplines

U.S. Citizenship

Desired Technical Background

Experience with Electronic Systems and PCB and Chassis knowledge

Direct experience in Program or Project Management, preferably in the aerospace/military electronics sector

Experience writing RFIs, RFQs, SOWs, Development estimates, Proposals, Quotes, POs, System Block Diagrams, etc

Demonstrated ability to successfully promote and support a similar company's goals

U.S. Government clearance a plusCompany Description

Annapolis Micro Systems, Inc. was founded in 1982 as a center of excellence in electronics research and design. Since then, we have developed a full WILDTM EcoSystem of boards and systems and software. These high-performance FPGA-based products are utilized by some of the biggest names in the defense, aerospace and commercial sectors. Our products are deployed all around the world on naval ships (signals intelligence), radar stations (signal processing), and on reconnaissance flights (synthetic aperture radar). Our bleeding-edge technology pushes the limits of what is possible in both the electrical and mechanical realms.

We offer an excellent compensation package. Benefits include Major Medical and Prescription Drug coverage for you and your eligible dependents with 100% of premiums paid! There is also an innovative 401(k) plan that allows you to manage your choice of investments through a Fidelity brokerage account. Other generous benefits include dental, life, long-term disability, and paid holiday, vacation and sick leave.

We are based in beautiful Annapolis, a historic city on the Chesapeake Bay within easy driving distance of Washington D.C. and Baltimore, MD. Annapolis is the sailing capital of the world, and offers a rich variety of cultural experiences.

Annapolis Micro Systems, Inc. is an Equal Opportunity Employer (EOE).

Full-time