Assistant MGR

Assistant Manager Job Description

Job Description

Our Assistant Managers are essential members of our Management Team. In the absence of the General Manager, they are the leaders in the store. They are responsible for Safety & Legal Compliance, Sales, Operational Excellence, Customer Service & Problem-Solving.

Delivers quality customer service while maintaining a safe workplace, efficient and productive workflow,

Manages staff in all store departments

Leads and directs the work of others

Accesses and utilizes the computer based time and attendance system on a daily basis in order to control labor costs and adjust scheduling as needed for customer service and traffic flows

Follows operational standards for cost control, waste reduction, quality, safety, and complete/ on-time service

Follows policies in the areas of operations techniques, materials usage, shipping and receiving, capacity planning, scheduling, safety, customer satisfaction, employee relations and performance measures

Provides leadership for problem resolution to facilitate faster improvements and improved working relationships

Performs other related duties as assigned

Operate equipment - loading/unloading trucks

This is a Safety Sensitive position Skills

Demonstrated ability to lead people and get results through others

Planning for Short/Long Term Objectives & Goals

The ability to organize and manage multiple priorities

Problem analysis and problem resolution at both a strategic and functional level

Employee training and development

Strong ability to interact in a positive manner with varying types of customers, both retail and commercial

Excellent interpersonal and communication (written and verbal) skills

Strong team player

Commitment to company values

Extensive knowledge of plant material and garden center merchandise and operations

Reliable personal transportation

Ability to follow directions as well as work independently to achieve goals and complete assigned tasks

Ability to maintain positive relationships with stores and corporate employees at varying levels

Ability to work outdoors in all types of weather Physical Aspects of the job

Frequently bending, twisting and rotating trunk, arms and legs

Standing 100% of the time/walking 99% of the time/climbing 10% of the time

Working with arms extended and bent constantly

Frequently moving parts and stock weighing up to 35 pounds, 10 to 50 feet

Occasionally moving parts and stock weighing up to 50 pounds; pushing and pulling

occasionally

Frequently moving merchandise weighing 10 to 25 pounds from floor to counter

Occasionally moving and stocking overhead shelves with parts weighing 5 to 15 pounds

Constant gross hand and finger dexterity; frequently grasping and manipulating

Constant hand and eye coordination

Equal Opportunity Employer

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