Sr. Engineer

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

HCP Waypoint is designed to enable platform teams to define golden patterns and workflows for developers to enable management of applications at scale. HCP Waypoint and HCP Terraform work collaboratively to let developers quickly set up their apps' infrastructure with just a button press. The goal of Waypoint is to help platform teams provide a clear and consistent developer experience for their development teams while providing a central catalog of applications, day-2+ operations, and their associated metadata. HCP Waypoint is a rapidly evolving product with lofty aspirations.

The Waypoint engineering team is responsible for building HCP Waypoint on top of the HashiCorp Cloud Platform (HCP) integrating closely with HCP Terraform. We are a mix of backend and frontend engineers working alongside design and product management in a larger product line alongside Terraform, Vagrant, and Packer. We support a UI, CLI, Terraform Provider, and API. We are a small but mighty distributed and remote team that values cross-functional collaboration.

What you’ll do (responsibilities)

Guide the technical approach and architecture of Waypoint

Develop, advocate for, and support new and existing features for the Waypoint product

Collaborate closely with design, product, frontend, and your fellow backend engineers

Interface with our larger HCP ecosystem and design system

Provide code review, mentorship, and support to other engineers

Work on issues and improvements critical to the success of HashiCorp customers

Debug and resolve complex issues to improve the quality and stability of products or solutions

Review and assess code for quality, design patterns, and optimization opportunities, ensuring best practices are followed

Participate and contribute to team conversations around product, process, and best practices

Mentor and guide software engineers, sharing technical knowledge and promoting best practices in development processes

Support reliable production environments, including participating in an oncall rotation

Facilitate collaborative team activities, such as code pairing and group troubleshooting, to foster a productive and cohesive team environment

Required technical and professional expertise

6+ years of production experience building accessible and performant web applications

Experience with Go

You have experience working with distributed systems, particularly on a cloud provider such as AWS, Azure or GCP, with a focus on scalability, resilience and security.

Balancing async and synchronous working styles. Understanding the value of written communication, but recognizing when having a synchronous conversation may be more valuable

Familiarity with infrastructure management concepts and/or Terraform. Experience building or interfacing with internal developer platforms/portals or other self service applications is a plus

Emerging ability to direct work and influence others, with a strategic approach to problem-solving and decision-making in a collaborative environment

Demonstrated business acumen and customer focus, with a readiness for change and adaptability in dynamic situations

Cloud-native mindset and solid understanding of DevOps principles in a cloud environment

Familiarity with cloud monitoring tools to implement robust observability practices that prioritize metrics, logging and tracing for high reliability and performance.

Intentional focus on stakeholder management and effective communication, fostering trust and relationship-building across diverse teams

Integrated skills in critical thinking and data-driven analysis, promoting a growth mindset and continuous improvement to support high-quality outcomes

Preferred technical and professional experience

You have experience using HashiCorp products (Terraform, Packer, Waypoint, Nomad, Vault, Boundary, Consul) or familiarity with infrastructure as code

You have prior experience working in cloud platform engineering teams

Experience building or interfacing with internal developer platforms/portals or other self service applications

Familiarity with GenAI or an interest in exploring their potential application to accelerate development and enhance productivity

Eastern/Central Time Zone location is preferred, but not required, to support team members across the US and Europe

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.