Payment Processor

Job Title: Payment Processor

Schedule: M-F 8am-5pm (2 Month Project)

Location: Richardson, Texas

Pay Rate: $23/hr

Position Summary

The Payment Processor is responsible for accurately and efficiently processing various payment transactions, including wire transfers, ATM and mobile deposits, ACH, and return deposit items, while ensuring compliance with department procedures and federal regulations. This role requires strong attention to detail, problem-solving skills, and the ability to interface with internal and external members to resolve account inquiries. Additionally, the position supports cross-training in all areas of Payment Services and assists with daily reconciliation tasks.

Key Responsibilities:

Process payments (e.g., wire transfers, ACH, deposits) in accordance with established timelines and regulations.

Investigate and resolve member account issues by coordinating with internal teams and external stakeholders.

Perform daily balancing of spreadsheets and general ledgers.

Provide backup support across Payment Services as needed.

Deliver high-quality member service, exceeding expectations in all interactions.

Qualifications & Skills:

2-4 years of banking or credit union experience, preferably in ACH or wire processing.

Strong interpersonal, problem-solving, and communication skills.

Proficiency in desktop computing and financial software programs.

High school diploma/GED required; some college or technical training preferred.

This role requires accuracy, efficiency, and excellent customer service to ensure smooth payment processing and member satisfaction.

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