Client Services Trainee

Alphalete Marketing are a consulting company that partners with industry leaders in the telecommunications field, utilizing our personalized sales and marketing strategies to drive their goals and growth. We’re seeking an energetic Client Services Trainee to join our team and work directly with consumers, delivering exceptional results while enjoying hands-on training, a supportive team atmosphere, and the chance to set forth realistic goals that we will ensure are all met!

As a Client Services Trainee, you’ll be at the core of our business, managing sales and marketing campaigns with a focus on creativity, efficiency, and excellence. If you are someone who can thrive and is looking for direct consumer interactions, team-building opportunities, and taking on new challenges, join our Client Services Trainee team now!

Key Responsibilities of a Client Services Trainee:

Engage with prospective customers in a friendly and informative manner to create a positive brand impression

Represent the brand professionally and enthusiastically in all sales and customer service interactions

Distribute sales & marketing materials such as pamphlets, package quotes, and surveys

Display thorough product knowledge when responding to customer inquiries

Gather customer feedback to provide valuable insight to the marketing, sales, and management team for areas of improvement

Build and maintain strong relationships with customers, clients, and the Client Services Trainee team

Ensure the brand is represented in a manner that aligns with company values

Assist in the development of junior Client Services Trainees by monitoring their sales performance and customer service metrics

Qualifications of a Client Services Trainee:

Experience in customer service, as a Client Services Trainee, in sales, and/or brand advocacy is preferred

Outgoing & energetic personality, and a passion for interacting with people

Ability to work in both collaborative and independent settings effectively

Professional attitude, able to work with diverse groups of people

Ambitious, goal-oriented, looking to grow with a company over time

Flexibility to work weekends and evenings as needed